ServiceNow upgrade - Friday, June 17
Scheduled Maintenance Report for MIT
Completed
The scheduled maintenance has been completed.
Posted Jun 21, 2022 - 09:43 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 17, 2022 - 22:00 EDT
Scheduled
IS&T's support ticket tracking system, ServiceNow, will be upgraded on Friday, June 17, 2022, at 10:00 pm EST. No service interruptions are expected during the upgrade, which is expected to complete by noon on Saturday, June 18, 2022.

If you have questions or experience issues following this upgrade, please contact the Service Desk via telephone at 617-253-1101.
Posted Jun 15, 2022 - 07:49 EDT
This scheduled maintenance affected: Administrative Services.