Investigating - IS&T is currently investigating reports it has received regarding some users experiencing difficulties connecting to the "MIT SECURE" Wi-Fi network.
Mar 26, 2024 - 14:21 EDT
Investigating - IS&T is investigating reports of delivery delays and rejections to yahoo.com, aol.com and verizon.net addresses. Microsoft has been engaged to help investigate the issue.
Jan 04, 2024 - 18:36 EST

About This Site

Atlas Status reports current status and upcoming maintenance for IT systems at the Massachusetts Institute of Technology. Subscribe to receive notifications.

General Operational
Email Operational
Network Operational
Telephones Operational
Academic Services Operational
Administrative Services Operational
Library Services Operational
Slack Operational
Slack Login/SSO Operational
Slack Connections Operational
Slack Messaging Operational
Slack Notifications Operational
Slack Posts/Files Operational
Slack Calls Operational
Slack Search Operational
Slack Apps/Integrations Operational
Slack Apps/Integrations/APIs Operational
Slack Workspace/Org Administration Operational
Zoom Operational
Zoom Zoom Meetings Operational
Zoom Zoom Video Webinars Operational
Zoom Meeting Telephony Services Operational
Zoom Zoom Phone Operational
Zoom Zoom Chat Operational
Zoom Web Portal Operational
Zoom Web Client Operational
Zoom Cloud Recording Operational
Zoom Live Streaming Operational
Canvas Operational
Canvas Operational
— Catalog Operational
— Chat Operational
— Collaboration Operational
— Commons Operational
— Conferences Operational
— Document previewing Operational
— Imports and exports Operational
— Media tools Operational
— Notifications Operational
— Support: Phones/Chat Operational
— Support: Webform/email Operational
— ePortfolios Operational
— Gauge Operational
Slate Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
MITnet: Campus Firewall - Failover Mar 28, 2024 19:00-20:00 EDT
Scheduled - IS&T will be re-routing network traffic currently traversing the campus firewalls. No outage is expected, but some existing connections may need to be re-established.
Mar 27, 2024 - 15:08 EDT
IS&T will be working with the optical equipment vendor to restart one of the nodes along the Regional Optical Ring to correct some identified circuit issues.

No user services should be impacted due to circuit redundancy around the ring.

Posted on Mar 28, 2024 - 15:25 EDT
Building E14: Network - Switch Upgrade Mar 28, 2024 20:00-21:00 EDT
The network (wired, Wi-Fi, VoIP) will be temporarily unavailable while the network switches are upgraded to a new version of firmware.
Posted on Mar 26, 2024 - 12:32 EDT
Building E37P: Network - Switch Upgrade Mar 29, 2024 08:00-09:00 EDT
The network (wired, Wi-Fi, VoIP) will be temporarily unavailable while the network switches are upgraded to a new version of firmware.
Posted on Mar 25, 2024 - 12:04 EDT
MITnet: Campus Firewall - Failover Mar 29, 2024 19:00-20:00 EDT
IS&T will be re-routing network traffic currently traversing the campus firewalls. No outage is expected, but some existing connections may need to be re-established.
Posted on Mar 27, 2024 - 15:14 EDT
Building 54: Network - Switch Upgrade Mar 30, 2024 19:00-21:00 EDT
The network (wired, Wi-Fi, VoIP) will be temporarily unavailable while the network switches are upgraded to a new version of firmware.
Posted on Mar 25, 2024 - 17:51 EDT
Zoom Phone Maintenance Apr 12, 2024 20:00 - Apr 13, 2024 00:00 EDT
Zoom will perform service maintenance to replace certificates used by hardware phones. During the maintenance window, a brief disconnection of calls may be experienced while the TLS connections are being reset.

More information can be found here: https://status.zoom.us/incidents/xfbghqz9whbj

If you experience any service issues after this maintenance window, please contact the IS&T Service Desk by emailing servicedesk@mit.edu, using the chat feature in the MIT Atlas app, or calling 617-253-1101.

Posted on Mar 14, 2024 - 14:08 EDT
Past Incidents
Mar 28, 2024
Completed - The scheduled maintenance has been completed.
Mar 28, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 08:00 EDT
Scheduled - The network (wired, Wi-Fi, VoIP) will be temporarily unavailable while the network switches are upgraded to a new version of firmware.
Mar 25, 11:05 EDT
Mar 27, 2024
Completed - The scheduled maintenance has been completed.
Mar 27, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 20:00 EDT
Scheduled - The network (wired, Wi-Fi, VoIP) will be temporarily unavailable while the network switches are upgraded to a new version of firmware.
Mar 26, 12:31 EDT
Completed - The scheduled maintenance has been completed.
Mar 27, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 19:00 EDT
Scheduled - The network (wired, Wi-Fi, VoIP) will be temporarily unavailable while the network switches are upgraded to a new version of firmware.
Mar 25, 16:10 EDT
Mar 26, 2024
Completed - The scheduled maintenance has been completed.
Mar 26, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 19:00 EDT
Scheduled - The network (wired, Wi-Fi, VoIP) will be temporarily unavailable while the network switches are upgraded to a new version of firmware.
Mar 25, 14:06 EDT
Completed - The scheduled maintenance has been completed.
Mar 26, 11:17 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 10:00 EDT
Scheduled - The network (wired, Wi-Fi, VoIP) will be temporarily and briefly unavailable while switches are retrofitted to a new configuration standard.
Mar 6, 09:47 EST
Mar 25, 2024
Completed - The scheduled maintenance has been completed.
Mar 25, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 22:00 EDT
Scheduled - The network (wired, Wi-Fi, VoIP) will be temporarily unavailable while the network switches are upgraded to a new version of firmware.
Mar 25, 10:01 EDT
Mar 24, 2024
Completed - The scheduled maintenance has been completed.
Mar 24, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 19:00 EDT
Scheduled - The network (wired, Wi-Fi, VoIP) will be temporarily unavailable while the network switches are upgraded to a new version of firmware.
Mar 22, 20:26 EDT
Mar 23, 2024
Completed - The SAP production archiving environment's interface has been migrated to a new server.
Mar 23, 05:22 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 01:30 EDT
Scheduled - The SAP production environment will be unavailable on Saturday, March 23rd, between 01:30AM and 05:00AM. Within this maintenance window, the SAP archiving environment's interface will be migrated to a new server. During the outage, SAP, B2P, Facilities Work-Manager and Inventory-Manager functionality, GAP, MIT Warehouse SAP data, along with all Atlas SAP activity (including time sheet entry/approval, training, requisitioning, journal vouchers, credit card verification, events planning, and service requests) will be unavailable.
Mar 22, 15:21 EDT
Mar 22, 2024
Completed - The scheduled maintenance has been completed.
Mar 22, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 09:00 EDT
Scheduled - The network (wired, Wi-Fi, VoIP) will be temporarily and briefly (~15 minutes) unavailable while switches are retrofitted to a new configuration standard.
Mar 4, 12:29 EST
Completed - The scheduled maintenance has been completed.
Mar 22, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 22:00 EDT
Scheduled - The network (wired, Wi-Fi, VoIP) will be temporarily unavailable while the network switches are upgraded to a new version of firmware.
Mar 20, 09:33 EDT
Mar 21, 2024
Completed - The scheduled maintenance has been completed.
Mar 21, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 19:00 EDT
Scheduled - The network (wired, Wi-Fi, VoIP) will be temporarily unavailable while the network switches are upgraded to a new version of firmware.
Mar 20, 11:05 EDT
Mar 20, 2024
Completed - The scheduled maintenance has been completed.
Mar 20, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 19:00 EDT
Scheduled - The network (wired, Wi-Fi, VoIP) will be temporarily and briefly unavailable while switches are retrofitted to a new configuration standard.
Mar 11, 11:08 EDT
Resolved - This incident has been resolved.
Mar 20, 19:50 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 20, 14:54 EDT
Identified - IS&T has identified an issue causing delays in delivery of some forwarded email.
Mar 20, 14:28 EDT
Resolved - This incident has been resolved.
Mar 20, 11:08 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 20, 10:14 EDT
Identified - The issue has been identified and a fix is being implemented.
Mar 20, 09:47 EDT
Investigating - IS&T is investigating an issue with MIT Cognos (reports.mit.edu) where users are unable to authenticate.
Mar 20, 09:13 EDT
Mar 19, 2024
Completed - The scheduled maintenance has been completed.
Mar 19, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 19:01 EDT
Scheduled - IS&T will be upgrading one of the redundant pairs of campus firewalls. Due to redundancy, no outage is expected.
Mar 18, 14:49 EDT
Completed - The scheduled maintenance has been completed.
Mar 19, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 19:00 EDT
Scheduled - The network (wired, Wi-Fi, VoIP) will be temporarily and briefly unavailable while switches are retrofitted to a new configuration standard.
Mar 13, 11:02 EDT
Completed - The scheduled maintenance has been completed.
Mar 19, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 19:01 EDT
Scheduled - The network (wired, Wi-Fi, VoIP) will be temporarily unavailable while the network switches are upgraded to a new version of firmware.
Mar 18, 17:34 EDT
Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.

Mar 14, 2024
Completed - The scheduled maintenance has been completed.
Mar 14, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 14:00 EDT
Scheduled - Microsoft monthly patches have been released. Notes on the release are available here: https://kb.mit.edu/confluence/display/istcontrib/Microsoft+Monthly+Patch+Release+March+2024
Mar 14, 08:07 EDT