MIT Status

Touchstone required for O365 email/calendar accounts

Monitoring - Microsoft has announced plans to disable basic authentication effective October 1, 2022. Past this date, all Exchange Online (Office 365) users at MIT will be required to use Touchstone authentication to connect to their O365 email and calendar accounts. For more information, see: http://kb.mit.edu/confluence/x/kQDSCQ
Sep 29, 2022 - 10:59 EDT

General Operational

Email Operational

Network Operational

Telephones Operational

Academic Services Operational

Administrative Services Under Maintenance

Library Services Operational

Slack Operational

Slack Login/SSO Operational

Slack Connections Operational

Slack Messaging Operational

Slack Notifications Operational

Slack Posts/Files Operational

Slack Calls Operational

Slack Search Operational

Slack Apps/Integrations Operational

Slack Apps/Integrations/APIs Operational

Slack Workspace/Org Administration Operational

Zoom Operational

Zoom Zoom Meetings Operational

Zoom Zoom Video Webinars Operational

Zoom Meeting Telephony Services Operational

Zoom Zoom Phone Operational

Zoom Zoom Chat Operational

Zoom Web Portal Operational

Zoom Web Client Operational

Zoom Cloud Recording Operational

Zoom Live Streaming Operational

Canvas Operational

— Catalog Operational

— Chat Operational

— Collaboration Operational

— Commons Operational

— Conferences Operational

— Document previewing Operational

— Imports and exports Operational

— Media tools Operational

— Notifications Operational

— Support: Phones/Chat Operational

— Support: Webform/email Operational

— ePortfolios Operational

— Gauge Operational

Slate Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled Network Maintenance - Building W97 Jan 28, 2023 06:30-09:30 EST

Due to a scheduled network maintenance, MITnet including wired, wireless, BMS networks and VoIP telephones will be unavailable Saturday 1/28/23 between 6:30am - 9:30am.
Posted on Jan 26, 2023 - 13:08 EST

Scheduled Network Maintenance - Building W16 Jan 28, 2023 10:00-13:00 EST

Due to a scheduled network maintenance, MITnet including wired, wireless, BMS networks and VoIP telephones will be unavailable Saturday 1/28/23 between 10:00am - 1:00pm.
Posted on Jan 26, 2023 - 13:10 EST

Past Incidents

Jan 27, 2023

No incidents reported today.

Jan 26, 2023

dialup.mit.edu server maintenance

Completed - Today's work on:
- musical-notes
- tardis-on-the-dome
- ten-thousand-dollar-bill
is now complete and these athena.dialup.mit.edu servers are back in service.
Jan 26, 17:48 EST

Update - Today's work on:
- buzzword-bingo
- scrubbing-bubbles
is now complete and these athena.dialup.mit.edu servers are back in service.
Jan 25, 18:01 EST

Update - Today's work on:
- department-of-alchemy
- green-building-tetris
- home-on-the-dome
is now complete and these athena.dialup.mit.edu servers are back in service.
Jan 24, 18:09 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 17:00 EST

Scheduled - The Athena dialup.mit.edu servers will be taken out of service and rebooted, in order to receive software updates. Two or three servers will be updated and rebooted at (or shortly after) 5pm each day.

Most users will not need to take any action, but users with persistent sessions will need to be mindful of the following schedule and migrate their session accordingly:

Tuesday, January 24:
- department-of-alchemy
- green-building-tetris
- home-on-the-dome
Wednesday, January 25:
- buzzword-bingo
- scrubbing-bubbles
Thursday, January 26:
- musical-notes
- tardis-on-the-dome
- ten-thousand-dollar-bill
Jan 20, 14:17 EST

Analog Dialtone Maintenance

Completed - The scheduled maintenance has been completed.
Jan 26, 08:30 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 08:00 EST

Scheduled - Analog dialtone maintenance
IS&T will perform system maintenance which may result in a brief loss of analog dialtone to a small number of campus devices. The vast majority of analog devices will remain unaffected. If you experience a loss of analog dialtone on a device beyond 8:30 a.m., please report the issue to the IS&T Service Desk at servicedesk@mit.edu or (617) 253-1101.
Jan 25, 15:41 EST

Jan 25, 2023

Jan 24, 2023

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

Scheduled Network Maintenance - Building 41

Completed - The scheduled maintenance has been completed.
Jan 21, 10:30 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 06:30 EST

Scheduled - Due to a scheduled network maintenance, MITnet including wired, wireless, BMS networks and VoIP telephones will be unavailable Saturday 1/21/23 between 6:30am - 10:30am in Building 41.
Jan 20, 15:54 EST

Jan 20, 2023

No incidents reported.

Jan 19, 2023

Scheduled power outage - Building W51 and W53 - Network outage

Completed - The scheduled maintenance has been completed.
Jan 19, 13:01 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 09:00 EST

Scheduled - BUILDING W51 and W53 - Thursday January 19th from 9am until 1pm

Due to a scheduled building wide power outage, MITnet including wired, wireless, BMS networks and VoIP telephones will down for the duration of the outage.
Jan 18, 11:42 EST

Jan 18, 2023

SAP Business Technology Platform (Cloud) Production Application Service Disruptions

Resolved - SAP technical resources have resolved the SAP Business Technology Platform disruptions.
Jan 18, 05:04 EST

Identified - SAP production Mobile and Fiori applications are currently unavailable. SAP technical resources are working on the problem.
Jan 18, 03:07 EST

Jan 17, 2023

Some users in North America may be unable to access multiple Microsoft 365 services or experience degraded functionality

Resolved - This incident has been resolved.
Jan 17, 15:26 EST

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 17, 13:17 EST

Update - Update from MS at 12:54pm EST:

Current status: Following the restart of the ISP's network components, we've received multiple reports from previously impacted users that the issue is no longer occurring. However, we've also received reports of persisting impact and we're collecting network diagnostics from these users to determine whether additional steps are required.

Scope of impact: Impact is specific to some users who are served through the affected infrastructure within North America. The issue appears to be limited to a specific local ISP with the majority of affected users being located in the North East region of the United States.
Jan 17, 13:16 EST

Investigating - MS has issued a warning that users on Verizon in North America may experience issues connecting to O365 services, particularly Teams. IS&T is monitoring the situation and will provide updates here.
Jan 17, 11:31 EST

Jan 16, 2023

No incidents reported.

Jan 15, 2023

No incidents reported.

Jan 14, 2023

No incidents reported.

Jan 13, 2023

Wi-Fi Network ("MIT") - Disable Open Access / Enable PSK Authentication

Completed - The scheduled maintenance has been completed.
Jan 13, 22:00 EST

Update - A configuration issue was discovered after the initial changes were made that impacted some users’ ability to connect. That issue has now been corrected. If you continue to experience connectivity issues, contact servicedesk@mit.edu.
Jan 13, 12:45 EST

Verifying - Verification is currently underway for the maintenance items.
Jan 13, 11:48 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 10:00 EST

Scheduled - As announced on December 2, 2022 - https://ist.mit.edu/news/open-wifi-changes

IS&T will disable open access to the "MIT" Wi-Fi network and require devices to authenticate using a Wi-Fi password (PSK).

All users and devices should use the "MIT SECURE" Wi-Fi network when possible.

For devices that are not capable to joining the "MIT SECURE" Wi-Fi network, users can obtain a personal PSK from the Wi-Fi onboarding portal: https://wifi.mit.edu
Dec 2, 15:38 EST