Monitoring - Microsoft has announced plans to disable basic authentication effective October 1, 2022. Past this date, all Exchange Online (Office 365) users at MIT will be required to use Touchstone authentication to connect to their O365 email and calendar accounts. For more information, see: http://kb.mit.edu/confluence/x/kQDSCQ
Sep 29, 2022 - 10:59 EDT
General Operational
Email Operational
Network Operational
Telephones Operational
Academic Services Operational
Administrative Services Under Maintenance
Library Services Operational
Slack Operational
Slack Login/SSO Operational
Slack Connections Operational
Slack Messaging Operational
Slack Notifications Operational
Slack Posts/Files Operational
Slack Calls Operational
Slack Search Operational
Slack Apps/Integrations Operational
Slack Apps/Integrations/APIs Operational
Slack Workspace/Org Administration Operational
Zoom Operational
Zoom Zoom Meetings Operational
Zoom Zoom Video Webinars Operational
Zoom Meeting Telephony Services Operational
Zoom Zoom Phone Operational
Zoom Zoom Chat Operational
Zoom Web Portal Operational
Zoom Web Client Operational
Zoom Cloud Recording Operational
Zoom Live Streaming Operational
Canvas Operational
Canvas Operational
— Catalog Operational
— Chat Operational
— Collaboration Operational
— Commons Operational
— Conferences Operational
— Document previewing Operational
— Imports and exports Operational
— Media tools Operational
— Notifications Operational
— Support: Phones/Chat Operational
— Support: Webform/email Operational
— ePortfolios Operational
— Gauge Operational
Slate Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Due to a scheduled network maintenance, MITnet including wired, wireless, BMS networks and VoIP telephones will be unavailable Saturday 1/28/23 between 6:30am - 9:30am.
Posted on Jan 26, 2023 - 13:08 EST
Due to a scheduled network maintenance, MITnet including wired, wireless, BMS networks and VoIP telephones will be unavailable Saturday 1/28/23 between 10:00am - 1:00pm.
Posted on Jan 26, 2023 - 13:10 EST
Past Incidents
Jan 27, 2023

No incidents reported today.

Jan 26, 2023
Completed - Today's work on:
- musical-notes
- tardis-on-the-dome
- ten-thousand-dollar-bill
is now complete and these athena.dialup.mit.edu servers are back in service.

Jan 26, 17:48 EST
Update - Today's work on:
- buzzword-bingo
- scrubbing-bubbles
is now complete and these athena.dialup.mit.edu servers are back in service.

Jan 25, 18:01 EST
Update - Today's work on:
- department-of-alchemy
- green-building-tetris
- home-on-the-dome
is now complete and these athena.dialup.mit.edu servers are back in service.

Jan 24, 18:09 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 17:00 EST
Scheduled - The Athena dialup.mit.edu servers will be taken out of service and rebooted, in order to receive software updates. Two or three servers will be updated and rebooted at (or shortly after) 5pm each day.

Most users will not need to take any action, but users with persistent sessions will need to be mindful of the following schedule and migrate their session accordingly:

Tuesday, January 24:
- department-of-alchemy
- green-building-tetris
- home-on-the-dome
Wednesday, January 25:
- buzzword-bingo
- scrubbing-bubbles
Thursday, January 26:
- musical-notes
- tardis-on-the-dome
- ten-thousand-dollar-bill

Jan 20, 14:17 EST
Completed - The scheduled maintenance has been completed.
Jan 26, 08:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 08:00 EST
Scheduled - Analog dialtone maintenance
IS&T will perform system maintenance which may result in a brief loss of analog dialtone to a small number of campus devices. The vast majority of analog devices will remain unaffected. If you experience a loss of analog dialtone on a device beyond 8:30 a.m., please report the issue to the IS&T Service Desk at servicedesk@mit.edu or (617) 253-1101.

Jan 25, 15:41 EST
Jan 25, 2023
Jan 24, 2023
Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023
Completed - The scheduled maintenance has been completed.
Jan 21, 10:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 06:30 EST
Scheduled - Due to a scheduled network maintenance, MITnet including wired, wireless, BMS networks and VoIP telephones will be unavailable Saturday 1/21/23 between 6:30am - 10:30am in Building 41.
Jan 20, 15:54 EST
Jan 20, 2023

No incidents reported.

Jan 19, 2023
Completed - The scheduled maintenance has been completed.
Jan 19, 13:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 09:00 EST
Scheduled - BUILDING W51 and W53 - Thursday January 19th from 9am until 1pm

Due to a scheduled building wide power outage, MITnet including wired, wireless, BMS networks and VoIP telephones will down for the duration of the outage.

Jan 18, 11:42 EST
Jan 18, 2023
Resolved - SAP technical resources have resolved the SAP Business Technology Platform disruptions.
Jan 18, 05:04 EST
Identified - SAP production Mobile and Fiori applications are currently unavailable. SAP technical resources are working on the problem.
Jan 18, 03:07 EST
Jan 17, 2023
Resolved - This incident has been resolved.
Jan 17, 15:26 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 17, 13:17 EST
Update - Update from MS at 12:54pm EST:

Current status: Following the restart of the ISP's network components, we've received multiple reports from previously impacted users that the issue is no longer occurring. However, we've also received reports of persisting impact and we're collecting network diagnostics from these users to determine whether additional steps are required. 

Scope of impact: Impact is specific to some users who are served through the affected infrastructure within North America. The issue appears to be limited to a specific local ISP with the majority of affected users being located in the North East region of the United States.

Jan 17, 13:16 EST
Investigating - MS has issued a warning that users on Verizon in North America may experience issues connecting to O365 services, particularly Teams. IS&T is monitoring the situation and will provide updates here.
Jan 17, 11:31 EST
Jan 16, 2023

No incidents reported.

Jan 15, 2023

No incidents reported.

Jan 14, 2023

No incidents reported.

Jan 13, 2023
Completed - The scheduled maintenance has been completed.
Jan 13, 22:00 EST
Update - A configuration issue was discovered after the initial changes were made that impacted some users’ ability to connect. That issue has now been corrected. If you continue to experience connectivity issues, contact servicedesk@mit.edu.
Jan 13, 12:45 EST
Verifying - Verification is currently underway for the maintenance items.
Jan 13, 11:48 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 10:00 EST
Scheduled - As announced on December 2, 2022 - https://ist.mit.edu/news/open-wifi-changes

IS&T will disable open access to the "MIT" Wi-Fi network and require devices to authenticate using a Wi-Fi password (PSK).

All users and devices should use the "MIT SECURE" Wi-Fi network when possible.

For devices that are not capable to joining the "MIT SECURE" Wi-Fi network, users can obtain a personal PSK from the Wi-Fi onboarding portal: https://wifi.mit.edu

Dec 2, 15:38 EST