Data Warehouse
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 16, 14:45 EST
Investigating - IS&T is investigating an issue with the Data Warehouse. Queries against the Warehouse from reporting tools such as Tableau, Cognos or Brio are currently impacted.
Jan 16, 14:32 EST
Connectivity issues with some MIT web-based services
Monitoring - The issue has been identified and a fix has been applied. IS&T will continue to monitor the situation.
Nov 16, 10:34 EST
Investigating - IS&T is investigating reports of issues with accessing some MIT web-based services, including MITSIS, GAP, Parking, alum.mit.edu and rolesapp.
Nov 16, 07:44 EST
DNS Server IP Change
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 16:30 EDT
Scheduled - The IP addresses of the IS&T DNS server hosts have changed:

OLD ==> NEW
18.70.0.160 ==> 18.0.70.160
18.71.0.151 ==> 18.0.71.151
18.72.0.3 ==> 18.0.72.3

Any device configured using the IS&T DHCP servers (e.g. wireless devices, most wired devices on the standard building subnets) will automatically be updated to reflect this change.

*** For devices that are configured statically, device owners will need to manually update the device’s configured DNS nameservers to use the new IP addresses. The new IP addresses are functioning today and are already responding to DNS queries. The old IP addresses will be retired as the community completes the migration to the new IP addresses over the coming weeks.

As always, if you have questions or need assistance regarding this issue. Please contact IS&T via:

https://ist.mit.edu/help
Code42 Crashplan functionality issue.
Identified - Code42 Crashplan is experiencing a known issue with restore functionality. Restores attempted from a device or the web console may fail. As a workaround, users are advised to attempt to break the restore down into smaller pieces. Code42 is investigating the issue.
May 15, 18:43 EDT
General Operational
Email Operational
Network Operational
Telephones Operational
Academic Services Operational
Administrative Services Operational
Library Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 25, 2020

No incidents reported today.

Jan 24, 2020

No incidents reported.

Jan 23, 2020
moira user account maintenance
Completed - The scheduled maintenance has been completed.
Jan 23, 23:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 22:01 EST
Scheduled - moira will be unavailable for approximately 1 hour, starting at 10pm, for scheduled user account maintenance. Related services, such as groups.mit.edu and moira clients on Athena dialups, will be affected.
Jan 22, 11:08 EST
TSM server backup-i
Completed - The scheduled maintenance has been completed.
Jan 23, 14:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 13:01 EST
Scheduled - The TSM server backup-i will undergo maintenance. If all goes well, the work will take two hours. During the outage IS&T will upgrade the server hardware and the drivers used to communicate with the Storage Area Network (SAN).
Please note that during the upgrade backups to and restores from backup-i will be unavailable. This work will not affect other TSM servers, or desktop backups made via Crashplan.
Jan 21, 16:15 EST
Scheduled Power outage Building W51D - Thursday 1/23/20
Completed - The scheduled maintenance has been completed.
Jan 23, 14:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 09:00 EST
Scheduled - Building W51D – Due to a planned building wide power outage - MITnet including wired, wireless, BMS networks and VoIP telephones will be down on Thursday 1/23/20 from 9:00am until 2:00pm.

If you experience an outage lasting longer than posted, please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
Jan 15, 12:05 EST
Scheduled Power outage Building W51C - Thursday 1/23/20
Completed - The scheduled maintenance has been completed.
Jan 23, 14:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 09:00 EST
Scheduled - Building W51C – Due to a planned building wide power outage - MITnet including wired, wireless, BMS networks and VoIP telephones will be down on Thursday 1/23/20 from 9:00am until 2:00pm.

If you experience an outage lasting longer than posted, please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
Jan 15, 12:03 EST
Jan 22, 2020
Scheduled Power outage Building 38 - Tuesday 1/21/20
Completed - The scheduled maintenance has been completed.
Jan 22, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 20:01 EST
Scheduled - Building 38 – Due to a planned building wide power outage - MITnet including wired, wireless, BMS networks and VoIP telephones will be down on Tuesday 1/21/20 from 8:00pm until Wednesday 1/22/20 6:00am.

If you experience an outage lasting longer than posted, please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
Jan 15, 12:00 EST
Scheduled Power outage Building 36 - Tuesday 1/21/20
Completed - The scheduled maintenance has been completed.
Jan 22, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 20:01 EST
Scheduled - Building 36 – Due to a planned building wide power outage - MITnet including wired, wireless, BMS networks and VoIP telephones will be down on Tuesday 1/21/20 from 8:00pm until Wednesday 1/22/20 6:00am.

If you experience an outage lasting longer than posted, please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
Jan 15, 11:59 EST
Scheduled Power outage Building 34 - Tuesday 1/21/20
Completed - The scheduled maintenance has been completed.
Jan 22, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 20:01 EST
Scheduled - Building 34 – Due to a planned building wide power outage - MITnet including wired, wireless, BMS networks and VoIP telephones will be down on Tuesday 1/21/20 from 8:00pm until Wednesday 1/22/20 6:00am.

If you experience an outage lasting longer than posted, please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
Jan 15, 11:57 EST
Jan 20, 2020
Scheduled Power outage Building NW22 - Monday 1/20/20
Completed - The scheduled maintenance has been completed.
Jan 20, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 06:00 EST
Scheduled - Building NW22 – Due to a planned building wide power outage - MITnet including wired, wireless, BMS networks and VoIP telephones will be down on Monday 1/20/20 from 6:00am until 8:00am.

If you experience an outage lasting longer than posted, please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
Jan 17, 15:07 EST
Jan 19, 2020

No incidents reported.

Jan 18, 2020
OC11 (Data Center): Load Balancer Upgrade
Completed - The scheduled maintenance has been completed.
Jan 18, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 21:00 EST
Scheduled - The F5 load balancer in the OC11 (4th Floor) data center will be upgraded to a more recent version of software. The high-availability (HA) design of this pair of redundant devices should allow the avoidance of any outage, but while not expected, outages are possible. Services hosted across multiple data centers should fail-over to their alternate data center in the event an outage occurs in OC11.

Note: All network traffic in OC11 traverses these devices regardless of whether load balancing is being used.
Jan 10, 13:42 EST
Jan 16, 2020
Scheduled Power outage Building 1 - Thursday 1/16/20
Completed - The scheduled maintenance has been completed.
Jan 16, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 00:00 EST
Scheduled - Building 1 – Due to a planned building wide power outage - MITnet including wired, wireless, BMS networks and VoIP telephones will be down on Thursday 1/16/20 from 12:00am until 6:00am.

If you experience an outage lasting longer than posted, please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
Jan 15, 11:51 EST
Jan 15, 2020
January 2020 Scheduled WSUS Patches
Completed - The scheduled maintenance has been completed.
Jan 15, 18:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 14:01 EST
Scheduled - Microsoft monthly patches have been released. Notes on the release are available here: https://kb.mit.edu/confluence/display/istcontrib/Microsoft+Monthly+Patch+Release+January+2020
Jan 15, 13:18 EST
Jan 14, 2020
Scheduled Power outage Building 62/64 (East Campus) - Tuesday 1/14/20
Completed - The scheduled maintenance has been completed.
Jan 14, 14:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 06:00 EST
Scheduled - Building 62/64 – Due to a planned building wide power outage - MITnet including wired, wireless, BMS networks and VoIP telephones will be down on Tuesday 1/14/20 from 6:00am until 2:00pm.

If you experience an outage lasting longer than posted, please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
Jan 6, 15:00 EST
Jan 13, 2020

No incidents reported.

Jan 12, 2020

No incidents reported.

Jan 11, 2020

No incidents reported.

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