MIT Status

Outlook on the web access issues (outlook.office.com)

Monitoring - Microsoft has confirmed that service availability has returned to healthy levels. Microsoft will continue to monitor service health while they analyze system logs to determine the cause of the problem.

For the latest updates from Microsoft on this issue, please go to https://twitter.com/MSFT365Status.
Jun 05, 2023 - 22:25 EDT

Investigating - Microsoft has determined that impact has reoccurred and are investigating the cause.

For the latest updates from Microsoft on this issue, please go to https://twitter.com/MSFT365Status.
Jun 05, 2023 - 16:48 EDT

Monitoring - Microsoft has confirmed recovery for affected Microsoft 365 services and is monitoring their services to ensure performance stability.

For further updates from Microsoft on this issue, please go to https://twitter.com/MSFT365Status.
Jun 05, 2023 - 13:40 EDT

Update - Microsoft has also informed us of potential downstream issues with Microsoft Teams, Sharepoint online, and OneDrive.

For the latest updates from Microsoft on this issue, please go to https://twitter.com/MSFT365Status.
Jun 05, 2023 - 12:36 EDT

Update - Microsoft is investigating what appears to be a widespread issue with Outlook web access to Office 365. Errors and system slowness are occurring sporadically. Mobile devices and desktop clients appear to still be working at this time. For the latest status on this issue, please go to https://twitter.com/MSFT365Status.
Jun 05, 2023 - 11:14 EDT

Investigating - Microsoft is aware of an issue impacting users of outlook.office.com and is currently investigating. https://twitter.com/MSFT365Status
Jun 05, 2023 - 11:06 EDT

General Operational

Email Degraded Performance

Network Operational

Telephones Operational

Academic Services Operational

Administrative Services Operational

Library Services Operational

Slack Operational

Slack Login/SSO Operational

Slack Connections Operational

Slack Messaging Operational

Slack Notifications Operational

Slack Posts/Files Operational

Slack Calls Operational

Slack Search Operational

Slack Apps/Integrations Operational

Slack Apps/Integrations/APIs Operational

Slack Workspace/Org Administration Operational

Zoom Operational

Zoom Zoom Meetings Operational

Zoom Zoom Video Webinars Operational

Zoom Meeting Telephony Services Operational

Zoom Zoom Phone Operational

Zoom Zoom Chat Operational

Zoom Web Portal Operational

Zoom Web Client Operational

Zoom Cloud Recording Operational

Zoom Live Streaming Operational

Canvas Operational

— Catalog Operational

— Chat Operational

— Collaboration Operational

— Commons Operational

— Conferences Operational

— Document previewing Operational

— Imports and exports Operational

— Media tools Operational

— Notifications Operational

— Support: Phones/Chat Operational

— Support: Webform/email Operational

— ePortfolios Operational

— Gauge Operational

Slate Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled Network Maintenance - E53 Jun 10, 2023 06:00-14:00 EDT

Due to a scheduled network maintenance, MITnet including wired, wireless, BMS networks and VoIP telephones will be unavailable at times in E53 Saturday 6/10/23 between 6:00am - 2:00pm.
Posted on Jun 05, 2023 - 10:31 EDT

Github maintenance Jun 11, 2023 06:00-08:15 EDT

We will be upgrading the github appliance on Sunday 6-8:15AM - it will be in maintenance mode for the upgrade and unavailable for use.
Posted on Jun 07, 2023 - 14:40 EDT

Past Incidents

Jun 8, 2023

No incidents reported today.

Jun 7, 2023

No incidents reported.

Jun 6, 2023

No incidents reported.

Jun 5, 2023

Microsoft Azure Authentication Enhancements

Resolved - This incident has been resolved.
Jun 5, 17:07 EDT

Monitoring - On March 31, 2023, Information Systems and Technology (IS&T) is enhancing our authentication configuration for Microsoft cloud applications using Azure, in order to keep pace with Microsoft's updated security posture.

When implemented, these changes will require users to re-authenticate using Touchstone as active email client sessions expire, in order to adopt the new settings, for Microsoft-integrated applications, including Outlook, Apple Mail, Office 365, and OneDrive. Apps and integrations connected to Microsoft services may need to be re-enabled.

For more information see: http://kb.mit.edu/confluence/x/nizSCQ
Mar 27, 13:00 EDT

Wi-Fi: Reports of poor performance and problems connecting to the MIT wireless network

Resolved - This incident has been resolved.
Jun 5, 17:05 EDT

Monitoring - MIT suffered a failure of its connectivity to the external Internet, which resulted in members of the MIT community being unable to connect to external platforms and services (Zoom, Dropbox, Google, Amazon, etc.) beginning at approximately 10:40am this morning. This connectivity failure was the result of an issue with the configuration to MIT's external internet providers, and was corrected at approximately 11:20am, at which time all connectivity and services were fully restored. We are reviewing the issue and our overall configuration with our external connectivity and internet providers, working to put additional measures in place to protect against any such issues in the future.
Mar 21, 12:08 EDT

Investigating - IS&T has received reports of poor performance and some users having trouble connecting to the wireless network. Engineers are actively investigating.
Mar 21, 10:55 EDT

Intermittent issues accessing Office 365

Resolved - This incident has been resolved.
Jun 5, 17:03 EDT

Monitoring - Microsoft reports they have implemented a fix and are monitoring results.
Apr 20, 16:13 EDT

Update - Microsoft reports they are reverting a recent update while their investigation continues. In the meantime, Microsoft reports that users can access specific apps by using their direct URL. IS&T has posted these URLs in the Knowledge Base: http://kb.mit.edu/confluence/x/3i7SCQ
Apr 20, 13:10 EDT

Investigating - Microsoft has reported that some users may be intermittently unable to view or access web apps in Microsoft 365. IS&T has confirmed the issue is affecting users at MIT. Microsoft is investigating, and IS&T is monitoring the issue and will provide updates as available.
Apr 20, 10:01 EDT

Jun 4, 2023

No incidents reported.

Jun 3, 2023

No incidents reported.

Jun 2, 2023

No incidents reported.

Jun 1, 2023

No incidents reported.

May 31, 2023

No incidents reported.

May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.