Monitoring - A fix has been implemented and we are monitoring the results.
Sep 2, 01:39 EDT
Identified - If you are experiencing issues with Cognos, Tableau or FRC please make sure that you have changed your data warehouse password.
Aug 4, 13:04 EDT
Investigating - If you are experiencing issues with Cognos, Tableau or FRC please make sure that you have changed your data warehouse password.

If you have not changed your data warehouse account password in the past year, your password expired on August 2, 2021 (if you have, the expiration will occur 1 year after you set it). In order to avoid an interruption in service, please visit the Warehouse change password site (https://warehouse-web.mit.edu/cgi-bin/change_pw.cgi) and change your password.
Aug 4, 13:04 EDT
Update - The legacy Cisco (AnyConnect) Remote Access VPN solution will be decommissioned on November 11, 2021.

Users will no longer be able to login to the Cisco VPN after this date. All users should use the Prisma Access (GlobalProtect) VPN for remote access to MITnet. - https://ist.mit.edu/vpn
Aug 2, 11:37 EDT
Monitoring - IS&T has determined that the Cisco AnyConnect VPN service has reached the limits of its hardware capacity. VPN users are advised to begin using MIT's new Prisma Access VPN service.

Prisma Access (GlobalProtect) VPN: https://ist.mit.edu/ra-vpn

IS&T will begin retiring the Cisco AnyConnect service this summer. Further announcements will be made as the schedule is finalized.
Jun 1, 11:51 EDT
Investigating - IS&T is aware of some users experiencing problems establishing a session to the MIT Remote Access VPN (Cisco/AnyConnect) after authentication.

Note: Users can use the new (beta) Prisma Access VPN service while IS&T investigates if they are among those experiencing the issue.

Prisma Access (GlobalProtect) VPN: https://ist.mit.edu/ra-vpn
May 29, 14:00 EDT
Monitoring - The vendor has confirmed the issue with the iOS version of UC-One Communicator. Community members wishing to use softphone capabilities are advised to use macOS, Windows, or Android versions of UC-One Communicator on another device as a workaround: https://ist.mit.edu/broadsoft/communicator
Jun 8, 09:42 EDT
Investigating - IS&T has received reports that community members using the UC-One Communicator iOS mobile app (an app used to make/receive calls from MIT phone numbers on iOS devices) are experiencing trouble with authentication and call connection. We are investigating these reports and will provide additional information as we learn more.

While the iOS mobile app is being addressed, members of the community have the option to download and install the UC-One Communicator app on other devices at https://ist.mit.edu/broadsoft/communicator
Feb 25, 13:37 EST
General Operational
Email Operational
Network Operational
Telephones Operational
Academic Services Operational
Administrative Services Under Maintenance
Library Services Operational
Slack Operational
Slack Login/SSO Operational
Slack Connections Operational
Slack Messaging Operational
Slack Notifications Operational
Slack Posts/Files Operational
Slack Calls Operational
Slack Search Operational
Slack Apps/Integrations Operational
Slack Apps/Integrations/APIs Operational
Slack Workspace/Org Administration Operational
Zoom Operational
Zoom Zoom Meetings Operational
Zoom Zoom Video Webinars Operational
Zoom Meeting Telephony Services Operational
Zoom Zoom Phone Operational
Zoom Zoom Chat Operational
Zoom Web Portal Operational
Zoom Web Client Operational
Zoom Cloud Recording Operational
Zoom Live Streaming Operational
Canvas Operational
Canvas Operational
— Catalog Operational
— Chat Operational
— Collaboration Operational
— Commons Operational
— Conferences Operational
— Document previewing Operational
— Imports and exports Operational
— Media tools Operational
— Notifications Operational
— Support: Phones/Chat Operational
— Support: Webform/email Operational
— ePortfolios Operational
— Gauge Operational
Slate Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
IS&T will be upgrading the network in Buildings NE45 and NE46. There may be a brief outage lasting 1-2 minutes.
Posted on Sep 21, 12:26 EDT
Past Incidents
Sep 22, 2021

No incidents reported today.

Sep 21, 2021

No incidents reported.

Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021
Completed - The scheduled maintenance has been completed.
Sep 16, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 19:00 EDT
Scheduled - IS&T will be upgrading the network in Buildings NW86 and W32. There may be a brief outage lasting 1-2 minutes.
Sep 15, 11:49 EDT
Completed - The scheduled maintenance has been completed.
Sep 16, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 14:00 EDT
Scheduled - Microsoft monthly patches have been released. Notes on the release are available here:
http://kb.mit.edu/confluence/display/istcontrib/Microsoft+Monthly+Patch+Release+September+2021
Sep 16, 13:07 EDT
Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021
Completed - The scheduled maintenance has been completed.
Sep 11, 10:52 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 20:00 EDT
Scheduled - MIT’s Buy2Pay system (Coupa) will be upgraded on Friday September 10 to release 31. The B2P system will be unavailable from 8pm Friday September 10 through 6am Monday September 13.
Sep 9, 11:56 EDT
Sep 10, 2021
Completed - The scheduled maintenance has been completed.
Sep 10, 21:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 21:00 EDT
Scheduled - Covidpass.mit.edu may be unavailable on Friday September 10th between 9:00pm – 9:15pm for planned system upgrades
Sep 10, 12:50 EDT
Sep 9, 2021
Completed - The scheduled maintenance has been completed.
Sep 9, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 20:08 EDT
Scheduled - IS&T will be upgrading the network in Buildings NE48 and NE49. There may be a brief outage lasting 1-2 minutes.
Sep 9, 10:07 EDT
Sep 8, 2021

No incidents reported.