Monitoring - Microsoft has confirmed that service availability has returned to healthy levels. Microsoft will continue to monitor service health while they analyze system logs to determine the cause of the problem.

For the latest updates from Microsoft on this issue, please go to https://twitter.com/MSFT365Status.

Jun 05, 2023 - 22:25 EDT
Investigating - Microsoft has determined that impact has reoccurred and are investigating the cause.

For the latest updates from Microsoft on this issue, please go to https://twitter.com/MSFT365Status.

Jun 05, 2023 - 16:48 EDT
Monitoring - Microsoft has confirmed recovery for affected Microsoft 365 services and is monitoring their services to ensure performance stability.

For further updates from Microsoft on this issue, please go to https://twitter.com/MSFT365Status.

Jun 05, 2023 - 13:40 EDT
Update - Microsoft has also informed us of potential downstream issues with Microsoft Teams, Sharepoint online, and OneDrive.

For the latest updates from Microsoft on this issue, please go to https://twitter.com/MSFT365Status.

Jun 05, 2023 - 12:36 EDT
Update - Microsoft is investigating what appears to be a widespread issue with Outlook web access to Office 365. Errors and system slowness are occurring sporadically. Mobile devices and desktop clients appear to still be working at this time. For the latest status on this issue, please go to https://twitter.com/MSFT365Status.
Jun 05, 2023 - 11:14 EDT
Investigating - Microsoft is aware of an issue impacting users of outlook.office.com and is currently investigating. https://twitter.com/MSFT365Status
Jun 05, 2023 - 11:06 EDT
General Operational
Email Degraded Performance
Network Operational
Telephones Operational
Academic Services Operational
Administrative Services Operational
Library Services Operational
Slack Operational
Slack Login/SSO Operational
Slack Connections Operational
Slack Messaging Operational
Slack Notifications Operational
Slack Posts/Files Operational
Slack Calls Operational
Slack Search Operational
Slack Apps/Integrations Operational
Slack Apps/Integrations/APIs Operational
Slack Workspace/Org Administration Operational
Zoom Operational
Zoom Zoom Meetings Operational
Zoom Zoom Video Webinars Operational
Zoom Meeting Telephony Services Operational
Zoom Zoom Phone Operational
Zoom Zoom Chat Operational
Zoom Web Portal Operational
Zoom Web Client Operational
Zoom Cloud Recording Operational
Zoom Live Streaming Operational
Canvas Operational
Canvas Operational
— Catalog Operational
— Chat Operational
— Collaboration Operational
— Commons Operational
— Conferences Operational
— Document previewing Operational
— Imports and exports Operational
— Media tools Operational
— Notifications Operational
— Support: Phones/Chat Operational
— Support: Webform/email Operational
— ePortfolios Operational
— Gauge Operational
Slate Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Network Maintenance - E53 Jun 10, 2023 06:00-14:00 EDT
Due to a scheduled network maintenance, MITnet including wired, wireless, BMS networks and VoIP telephones will be unavailable at times in E53 Saturday 6/10/23 between 6:00am - 2:00pm.
Posted on Jun 05, 2023 - 10:31 EDT
Github maintenance Jun 11, 2023 06:00-08:15 EDT
We will be upgrading the github appliance on Sunday 6-8:15AM - it will be in maintenance mode for the upgrade and unavailable for use.
Posted on Jun 07, 2023 - 14:40 EDT
Past Incidents
Jun 8, 2023

No incidents reported today.

Jun 7, 2023

No incidents reported.

Jun 6, 2023

No incidents reported.

Jun 5, 2023
Resolved - This incident has been resolved.
Jun 5, 17:07 EDT
Monitoring - On March 31, 2023, Information Systems and Technology (IS&T) is enhancing our authentication configuration for Microsoft cloud applications using Azure, in order to keep pace with Microsoft's updated security posture.

When implemented, these changes will require users to re-authenticate using Touchstone as active email client sessions expire, in order to adopt the new settings, for Microsoft-integrated applications, including Outlook, Apple Mail, Office 365, and OneDrive. Apps and integrations connected to Microsoft services may need to be re-enabled.

For more information see: http://kb.mit.edu/confluence/x/nizSCQ

Mar 27, 13:00 EDT
Resolved - This incident has been resolved.
Jun 5, 17:05 EDT
Monitoring - MIT suffered a failure of its connectivity to the external Internet, which resulted in members of the MIT community being unable to connect to external platforms and services (Zoom, Dropbox, Google, Amazon, etc.) beginning at approximately 10:40am this morning. This connectivity failure was the result of an issue with the configuration to MIT's external internet providers, and was corrected at approximately 11:20am, at which time all connectivity and services were fully restored. We are reviewing the issue and our overall configuration with our external connectivity and internet providers, working to put additional measures in place to protect against any such issues in the future.
Mar 21, 12:08 EDT
Investigating - IS&T has received reports of poor performance and some users having trouble connecting to the wireless network. Engineers are actively investigating.
Mar 21, 10:55 EDT
Resolved - This incident has been resolved.
Jun 5, 17:03 EDT
Monitoring - Microsoft reports they have implemented a fix and are monitoring results.
Apr 20, 16:13 EDT
Update - Microsoft reports they are reverting a recent update while their investigation continues. In the meantime, Microsoft reports that users can access specific apps by using their direct URL. IS&T has posted these URLs in the Knowledge Base: http://kb.mit.edu/confluence/x/3i7SCQ
Apr 20, 13:10 EDT
Investigating - Microsoft has reported that some users may be intermittently unable to view or access web apps in Microsoft 365. IS&T has confirmed the issue is affecting users at MIT. Microsoft is investigating, and IS&T is monitoring the issue and will provide updates as available.
Apr 20, 10:01 EDT
Jun 4, 2023

No incidents reported.

Jun 3, 2023

No incidents reported.

Jun 2, 2023

No incidents reported.

Jun 1, 2023

No incidents reported.

May 31, 2023

No incidents reported.

May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.