DNS Server IP Change
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 16:30 EDT
Scheduled - The IP addresses of the IS&T DNS server hosts have changed:

OLD ==> NEW
18.70.0.160 ==> 18.0.70.160
18.71.0.151 ==> 18.0.71.151
18.72.0.3 ==> 18.0.72.3

Any device configured using the IS&T DHCP servers (e.g. wireless devices, most wired devices on the standard building subnets) will automatically be updated to reflect this change.

*** For devices that are configured statically, device owners will need to manually update the device’s configured DNS nameservers to use the new IP addresses. The new IP addresses are functioning today and are already responding to DNS queries. The old IP addresses will be retired as the community completes the migration to the new IP addresses over the coming weeks.

As always, if you have questions or need assistance regarding this issue. Please contact IS&T via:

https://ist.mit.edu/help
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Maintenance
Past Incidents
Mar 29, 2020

No incidents reported today.

Mar 28, 2020

No incidents reported.

Mar 27, 2020
MITnet (Buildings: DTD, PLP, ND, CP, TEP, PKT, ET, ZBT, pika) - Network Down
Resolved - This incident has been resolved.
Mar 27, 20:35 EDT
Update - A delay in restoring service has pushed back the estimated time to repair the full extent of the damaged fiber. Repairs are still in progress.
Mar 27, 15:25 EDT
Update - The fiber provider is currently estimating repairs will be completed around noon on Friday, March 26.
Mar 26, 16:20 EDT
Update - The fiber provider is looking into alternate options to repair the damaged circuits.
Mar 26, 10:23 EDT
Update - The fiber provider is waiting to gain access to the affected area of the confirmed fiber break.
Mar 25, 09:11 EDT
Identified - A break in fiber optic cables that connect the listed buildings to MITnet has been identified and reported to the fiber provider. The provider is currently investigating.
Mar 24, 17:02 EDT
Building N50 Network Maintenance
Completed - The scheduled maintenance has been completed.
Mar 27, 19:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 18:01 EDT
Scheduled - IS&T will performing network maintenance in Building N50. There will be an outage lasting roughly 60 minutes.
Mar 27, 10:17 EDT
Mar 23, 2020
Issues making and receiving calls in Zoom Phone (US and CAN)
Resolved - Zoom has posted an update to this incident at https://status.zoom.us/

The Zoom Phone issues have been resolved.
Mar 23, 12:17 EDT
Monitoring - Zoom has posted an update to this incident at https://status.zoom.us/

We have implemented further fixes for this issue, and all inbound and outbound calls through Zoom Phone in the US and CAN are working as expected. We will continue to monitor the results.
Mar 20, 12:41 EDT
Identified - Zoom has posted an update to this incident at https://status.zoom.us/

Identified - We have implemented a fix for the issues making and receiving calls through Zoom Phone. Some customers may still experience a delay in connection when making and receiving calls. Our team is still working on a solution to this issue.
Mar 18, 15:26 EDT
Investigating - Per an incident posted to Zoom's status page at https://status.zoom.us/

Investigating - We have received reports of issues making and receiving calls through Zoom Phone in our US zones. Our engineering and operations teams are investigating.
Mar 18, 11:22 EDT
Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.

Mar 19, 2020
Zoom - Issues with Split Meetings
Resolved - Zoom has posted an update to this incident at https://status.zoom.us/

This incident has been resolved.
Mar 19, 13:33 EDT
Monitoring - Zoom has posted an update to this incident at https://status.zoom.us/

We have identified and resolved the issue with split meetings. We will continue to monitor.
Mar 19, 12:33 EDT
Investigating - Per an incident posted to Zoom's status page at https://status.zoom.us/

We have received reports of issues where participants joining a meeting are being split into multiple meetings with the same meeting id. Our engineering and operations teams are investigating.
Mar 19, 12:21 EDT
Mar 18, 2020
Issues Sending and Receiving Files in Chat and Meetings
Resolved - Zoom has posted an update to this incident at https://status.zoom.us/

Incident resolved
This incident has been resolved.
Mar 18, 15:18 EDT
Monitoring - Zoom has posted an update to this incident at https://status.zoom.us/

Incident status: Monitoring
We have identified and resolved the issue of sending and receiving files through Zoom Chat and Zoom Meetings. We will continue to monitor.
Mar 18, 13:35 EDT
Investigating - Per an incident posted to Zoom's status page at https://status.zoom.us/

Investigating - We have received reports of issues sending and receiving files through Zoom Chat and Zoom Meetings. Our engineering and operations teams are investigating.
Mar 18, 12:35 EDT
Code42 Crashplan functionality issue.
Resolved - This incident has been resolved.
Mar 18, 11:28 EDT
Identified - Code42 Crashplan is experiencing a known issue with restore functionality. Restores attempted from a device or the web console may fail. As a workaround, users are advised to attempt to break the restore down into smaller pieces. Code42 is investigating the issue.
May 15, 18:43 EDT
Mar 17, 2020

No incidents reported.

Mar 16, 2020

No incidents reported.

Mar 15, 2020

No incidents reported.

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