Investigating - IS&T is aware of intermittent issues with telephone service and is working with our upstream carriers to address the problem.
Aug 19, 15:42 EDT
Monitoring - IS&T has determined that the Cisco AnyConnect VPN service has reached the limits of its hardware capacity. VPN users are advised to begin using MIT's new Prisma Access VPN service.

Prisma Access (GlobalProtect) VPN: https://ist.mit.edu/ra-vpn

IS&T will begin retiring the Cisco AnyConnect service this summer. Further announcements will be made as the schedule is finalized.
Jun 1, 11:51 EDT
Investigating - IS&T is aware of some users experiencing problems establishing a session to the MIT Remote Access VPN (Cisco/AnyConnect) after authentication.

Note: Users can use the new (beta) Prisma Access VPN service while IS&T investigates if they are among those experiencing the issue.

Prisma Access (GlobalProtect) VPN: https://ist.mit.edu/ra-vpn
May 29, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 16:30 EDT
Scheduled - The IP addresses of the IS&T DNS server hosts have changed:

OLD ==> NEW
18.70.0.160 ==> 18.0.70.160
18.71.0.151 ==> 18.0.71.151
18.72.0.3 ==> 18.0.72.3

Any device configured using the IS&T DHCP servers (e.g. wireless devices, most wired devices on the standard building subnets) will automatically be updated to reflect this change.

*** For devices that are configured statically, device owners will need to manually update the device’s configured DNS nameservers to use the new IP addresses. The new IP addresses are functioning today and are already responding to DNS queries. The old IP addresses will be retired as the community completes the migration to the new IP addresses over the coming weeks.

As always, if you have questions or need assistance regarding this issue. Please contact IS&T via:

https://ist.mit.edu/help
General Operational
Email Operational
Network Operational
Telephones Operational
Academic Services Operational
Administrative Services Operational
Library Services Operational
Slack Operational
Slack Login/SSO Operational
Slack Connections Operational
Slack Messaging Operational
Slack Notifications Operational
Slack Posts/Files Operational
Slack Calls Operational
Slack Search Operational
Slack Apps/Integrations Operational
Slack Apps/Integrations/APIs Operational
Slack Workspace/Org Administration Operational
Zoom Operational
Zoom Zoom Meetings Operational
Zoom Zoom Video Webinars Operational
Zoom Meeting Telephony Services Operational
Zoom Zoom Phone Operational
Zoom Zoom Chat Operational
Zoom Web Portal Operational
Zoom Web Client Operational
Zoom Cloud Recording Operational
Zoom Live Streaming Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Wireless Maintenance - IS&T will be replacing wireless access points in (FSILG - SC), sporadic brief disruptions are expected on Monday 10/26/20 between 7am-4pm.

If you experience an outage lasting longer than posted, please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
Posted on Oct 25, 11:02 EDT
Scheduled Wireless Maintenance - IS&T will be replacing wireless access points in (FSILG - PKS), sporadic brief disruptions are expected on Monday 10/26/20 between 7am-4pm.

If you experience an outage lasting longer than posted, please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
Posted on Oct 25, 11:01 EDT
Scheduled Wireless Maintenance - IS&T will be replacing wireless access points in (FSILG - TC), sporadic brief disruptions are expected on Monday 10/26/20 between 7am-4pm.

If you experience an outage lasting longer than posted, please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
Posted on Oct 25, 10:59 EDT
Scheduled Wireless Maintenance - IS&T will be replacing wireless access points in (FSILG - TT), sporadic brief disruptions are expected on Monday 10/26/20 between 7am-4pm.

If you experience an outage lasting longer than posted, please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
Posted on Oct 25, 10:58 EDT
Scheduled Wireless Maintenance - IS&T will be replacing wireless access points in (FSILG - SPE), sporadic brief disruptions are expected on Monday 10/26/20 between 7am-4pm.

If you experience an outage lasting longer than posted, please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
Posted on Oct 25, 10:57 EDT
Scheduled Wireless Maintenance - IS&T will be replacing wireless access points in (FSILG - SPE515), sporadic brief disruptions are expected on Monday 10/26/20 between 7am-4pm.

If you experience an outage lasting longer than posted, please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
Posted on Oct 25, 10:56 EDT
Scheduled Wireless Maintenance - IS&T will be replacing wireless access points in (FSILG - ZBT), sporadic brief disruptions are expected on Monday 10/26/20 between 7am-4pm.

If you experience an outage lasting longer than posted, please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
Posted on Oct 25, 10:55 EDT
Scheduled Wireless Maintenance - IS&T will be replacing wireless access points in (FSILG - ND), sporadic brief disruptions are expected on Monday 10/26/20 between 7am-4pm.

If you experience an outage lasting longer than posted, please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
Posted on Oct 25, 10:54 EDT
Scheduled Wireless Maintenance - IS&T will be replacing wireless access points in (FSILG - PLP), sporadic brief disruptions are expected on Monday 10/26/20 between 7am-4pm.

If you experience an outage lasting longer than posted, please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
Posted on Oct 25, 10:53 EDT
Athena Dialup Work Oct 27, 21:00-21:15 EDT
October 27th at 9pm: there will be a brief (five minute) network outage impacting the dialup servers (including athena.dialup.mit.edu and test.dialup.mit.edu)
Posted on Oct 20, 18:34 EDT
Past Incidents
Oct 25, 2020

No incidents reported today.

Oct 24, 2020
Completed - The scheduled maintenance has been completed.
Oct 24, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 06:00 EDT
Scheduled - Buildings W59 & W64 – Due to planned building wide power outage - MITnet including wired, wireless, BMS networks and VoIP telephones will be down on Saturday 10/24/20 from 6am-2pm.

If you experience an outage lasting longer than posted, please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
Oct 23, 14:43 EDT
Completed - The scheduled maintenance has been completed.
Oct 24, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 06:00 EDT
Scheduled - Scheduled Wireless Maintenance - IS&T will be replacing wireless access points in Building 12, sporadic brief disruptions are expected on Saturday 10/24/20 between 6am-2pm.

If you experience an outage lasting longer than posted, please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
Oct 22, 16:07 EDT
Completed - The scheduled maintenance has been completed.
Oct 24, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 06:00 EDT
Scheduled - Building 4 – Due to planned basement power panel shutdown - MITnet including wired, wireless, BMS networks and VoIP telephones will be down in the basement level and parts of the 1st and 2nd floors on Saturday 10/24/20 from 6am-9am.

If you experience an outage lasting longer than posted, please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
Oct 23, 14:39 EDT
Completed - The scheduled maintenance has been completed.
Oct 24, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 06:30 EDT
Scheduled - The Request Tracker system (help.mit.edu) will be down for maintenance between 6:30 am and 8:00 am on Saturday.
Oct 19, 14:54 EDT
Oct 23, 2020
Completed - The scheduled maintenance has been completed.
Oct 23, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 06:00 EDT
Scheduled - Scheduled Wireless Maintenance - IS&T will be replacing wireless access points in Building 12, sporadic brief disruptions are expected on Friday 10/23/20 between 6am-4pm.

If you experience an outage lasting longer than posted, please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
Oct 22, 16:05 EDT
Oct 22, 2020

No incidents reported.

Oct 21, 2020
Completed - The scheduled maintenance has been completed.
Oct 21, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 06:01 EDT
Scheduled - Scheduled Wireless Maintenance - IS&T will be replacing wireless access points in Building NW12, sporadic brief disruptions are expected on Wednesday 10/21/20 between 6am-4pm.

If you experience an outage lasting longer than posted, please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
Oct 20, 08:12 EDT
Completed - The scheduled maintenance has been completed.
Oct 21, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 06:00 EDT
Scheduled - Scheduled Wireless Maintenance - IS&T will be replacing wireless access points in Building NE36, sporadic brief disruptions are expected on Wednesday 10/21/20 between 6am-4pm.

If you experience an outage lasting longer than posted, please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
Oct 20, 08:11 EDT
Oct 20, 2020
Completed - The scheduled maintenance has been completed.
Oct 20, 20:53 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 16:53 EDT
Scheduled - Scheduled Wireless Maintenance - IS&T will be replacing wireless access points in (FSILG - PIKA), sporadic brief disruptions are expected on Tuesday 10/20/20 between 11am-3pm.

If you experience an outage lasting longer than posted, please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
Oct 19, 16:54 EDT
Completed - The scheduled maintenance has been completed.
Oct 20, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 17:00 EDT
Scheduled - IS&T will be upgrading the network in Building NW14. There may be a brief outage lasting 1-2 minutes.
Oct 19, 13:11 EDT
Completed - The scheduled maintenance has been completed.
Oct 20, 15:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 11:00 EDT
Scheduled - Scheduled Wireless Maintenance - IS&T will be replacing wireless access points in (FSILG - DP), sporadic brief disruptions are expected on Tuesday 10/20/20 between 11am-3pm.

If you experience an outage lasting longer than posted, please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
Oct 19, 16:53 EDT
Completed - The scheduled maintenance has been completed.
Oct 20, 15:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 07:01 EDT
Scheduled - Scheduled Wireless Maintenance - IS&T will be replacing wireless access points in (FSILG - DKE), sporadic brief disruptions are expected on Tuesday 10/20/20 between 7am-3pm.

If you experience an outage lasting longer than posted, please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
Oct 19, 16:51 EDT
Completed - The scheduled maintenance has been completed.
Oct 20, 15:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 07:01 EDT
Scheduled - Scheduled Wireless Maintenance - IS&T will be replacing wireless access points in (FSILG - TDC), sporadic brief disruptions are expected on Tuesday 10/20/20 between 7am-3pm.

If you experience an outage lasting longer than posted, please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
Oct 19, 16:50 EDT
Completed - The scheduled maintenance has been completed.
Oct 20, 08:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 06:00 EDT
Scheduled - Building NW14 – Due to Network Maintenance on building fiber feed - MITnet including wired, wireless, BMS networks and VoIP telephones will be down on Tuesday morning 10/20/20 from 6am-8:30am.

If you experience an outage lasting longer than posted, please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
Oct 19, 17:01 EDT
Oct 19, 2020
Completed - The scheduled maintenance has been completed.
Oct 19, 16:00 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 19, 11:18 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 07:00 EDT
Scheduled - Scheduled Wireless Maintenance - IS&T will be replacing wireless access points in (FSILG - PBE), sporadic brief disruptions are expected on Monday 10/19/20 between 7am-4pm.

If you experience an outage lasting longer than posted, please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
Oct 18, 20:54 EDT
Completed - The scheduled maintenance has been completed.
Oct 19, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 06:00 EDT
Scheduled - Scheduled Wireless Maintenance - IS&T will be replacing wireless access points in (FSILG - ZP), sporadic brief disruptions are expected on Monday 10/19/20 between 6am-4pm.

If you experience an outage lasting longer than posted, please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
Oct 18, 20:52 EDT
Completed - The scheduled maintenance has been completed.
Oct 19, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 06:00 EDT
Scheduled - Scheduled Wireless Maintenance - IS&T will be replacing wireless access points in (FSILG - ADP), sporadic brief disruptions are expected on Monday 10/19/20 between 6am-4pm.

If you experience an outage lasting longer than posted, please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
Oct 18, 20:51 EDT
Completed - The scheduled maintenance has been completed.
Oct 19, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 06:00 EDT
Scheduled - Scheduled Wireless Maintenance - IS&T will be replacing wireless access points in (FSILG - WILG), sporadic brief disruptions are expected on Monday 10/19/20 between 6am-4pm.

If you experience an outage lasting longer than posted, please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
Oct 18, 20:50 EDT
Oct 18, 2020

No incidents reported.

Oct 17, 2020
Completed - The scheduled maintenance has been completed.
Oct 17, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 06:00 EDT
Scheduled - Scheduled Wireless Maintenance - IS&T will be replacing wireless access points in Building E23, sporadic brief disruptions are expected on Saturday 10/17/20 between 6am-4pm.

If you experience an outage lasting longer than posted, please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
Oct 15, 15:29 EDT
Completed - The scheduled maintenance has been completed.
Oct 17, 06:48 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 01:30 EDT
Scheduled - The SAP production environment will be unavailable on Saturday, October 17 2020, between 01:30AM and 6:30AM. During this maintenance window, SAP technical resources will be updating the database software of the SAP and ancillary archiving system servers. Please note that, while this work is taking place, SAP, B2P, Facilities/Work-Manager, GAP, MIT Warehouse SAP data, as well as all Atlas SAP activity (including time sheet entry/approval, training, requisitioning, journal vouchers, credit card verification, events planning, and service requests) will be unavailable.
Oct 14, 21:11 EDT
Oct 16, 2020
Completed - The scheduled maintenance has been completed.
Oct 16, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 06:00 EDT
Scheduled - Scheduled Wireless Maintenance - IS&T will be replacing wireless access points in Building NE18, sporadic brief disruptions are expected on Friday 10/16/20 between 6am-4pm.

If you experience an outage lasting longer than posted, please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
Oct 15, 15:25 EDT
Completed - The scheduled maintenance has been completed.
Oct 16, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 06:00 EDT
Scheduled - Scheduled Wireless Maintenance - IS&T will be replacing wireless access points in Building 54, sporadic brief disruptions are expected on Friday 10/16/20 between 6am-4pm.

If you experience an outage lasting longer than posted, please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
Oct 15, 15:23 EDT
Resolved - This incident has been resolved.
Oct 16, 13:31 EDT
Identified - A line card in the NW35 entry/aggregation switch has failed causing a loss of network service in some areas of the building. IS&T is working on replacing the failed switch component.
Oct 16, 12:35 EDT
Completed - The scheduled maintenance has been completed.
Oct 16, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 10:00 EDT
Scheduled - Scheduled Wireless Maintenance - IS&T will be replacing wireless access points in Building NE103, sporadic brief disruptions are expected on Friday 10/16/20 between 10am-12pm.

If you experience an outage lasting longer than posted, please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
Oct 15, 15:27 EDT
Oct 15, 2020
Completed - The scheduled maintenance has been completed.
Oct 15, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 06:00 EDT
Scheduled - Scheduled Wireless Maintenance - IS&T will be replacing wireless access points in Building E90, sporadic brief disruptions are expected on Thursday 10/15/20 between 6am-4pm.

If you experience an outage lasting longer than posted, please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
Oct 14, 17:17 EDT
Completed - The scheduled maintenance has been completed.
Oct 15, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 06:00 EDT
Scheduled - Scheduled Wireless Maintenance - IS&T will be replacing wireless access points in Building E70, sporadic brief disruptions are expected on Thursday 10/15/20 between 6am-4pm.

If you experience an outage lasting longer than posted, please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
Oct 14, 17:15 EDT
Oct 14, 2020
Completed - The scheduled maintenance has been completed.
Oct 14, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 06:00 EDT
Scheduled - Scheduled Wireless Maintenance - IS&T will be replacing wireless access points in Building NE49, sporadic brief disruptions are expected on Wednesday10/14/20 between 6am-4pm.

If you experience an outage lasting longer than posted, please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
Oct 13, 15:35 EDT
Completed - The scheduled maintenance has been completed.
Oct 14, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 06:00 EDT
Scheduled - Scheduled Wireless Maintenance - IS&T will be replacing wireless access points in Building NE47, sporadic brief disruptions are expected on Wednesday10/14/20 between 6am-4pm.

If you experience an outage lasting longer than posted, please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
Oct 13, 15:33 EDT
Oct 13, 2020
Completed - The scheduled maintenance has been completed.
Oct 13, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 06:00 EDT
Scheduled - Scheduled Wireless Maintenance - IS&T will be replacing wireless access points in Building NW12, sporadic brief disruptions are expected on Tuesday 10/13/20 between 6am-4pm.

If you experience an outage lasting longer than posted, please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
Oct 12, 21:12 EDT
Completed - The scheduled maintenance has been completed.
Oct 13, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 06:00 EDT
Scheduled - Scheduled Wireless Maintenance - IS&T will be replacing wireless access points in Building N51 & N52, sporadic brief disruptions are expected on Tuesday10/13/20 between 6am-4pm.

If you experience an outage lasting longer than posted, please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
Oct 12, 21:10 EDT
Completed - The scheduled maintenance has been completed.
Oct 13, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 06:00 EDT
Scheduled - Scheduled Wireless Maintenance - IS&T will be replacing wireless access points in Building 18, sporadic brief disruptions are expected on Tuesday10/13/20 between 6am-4pm.

If you experience an outage lasting longer than posted, please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
Oct 12, 21:08 EDT
Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.