Investigating - IS&T has received reports that community members using the UC-One Communicator iOS mobile app (an app used to make/receive calls from MIT phone numbers on iOS devices) are experiencing trouble with authentication and call connection. We are investigating these reports and will provide additional information as we learn more.

While the iOS mobile app is being addressed, members of the community have the option to download and install the UC-One Communicator app on other devices at https://ist.mit.edu/broadsoft/communicator
Feb 25, 13:37 EST
Monitoring - IS&T has determined that the Cisco AnyConnect VPN service has reached the limits of its hardware capacity. VPN users are advised to begin using MIT's new Prisma Access VPN service.

Prisma Access (GlobalProtect) VPN: https://ist.mit.edu/ra-vpn

IS&T will begin retiring the Cisco AnyConnect service this summer. Further announcements will be made as the schedule is finalized.
Jun 1, 11:51 EDT
Investigating - IS&T is aware of some users experiencing problems establishing a session to the MIT Remote Access VPN (Cisco/AnyConnect) after authentication.

Note: Users can use the new (beta) Prisma Access VPN service while IS&T investigates if they are among those experiencing the issue.

Prisma Access (GlobalProtect) VPN: https://ist.mit.edu/ra-vpn
May 29, 14:00 EDT
General Operational
Email Operational
Network Operational
Telephones Degraded Performance
Academic Services Operational
Administrative Services Operational
Library Services Operational
Slack Operational
Slack Login/SSO Operational
Slack Connections Operational
Slack Messaging Operational
Slack Notifications Operational
Slack Posts/Files Operational
Slack Calls Operational
Slack Search Operational
Slack Apps/Integrations Operational
Slack Apps/Integrations/APIs Operational
Slack Workspace/Org Administration Operational
Zoom Operational
Zoom Zoom Meetings Operational
Zoom Zoom Video Webinars Operational
Zoom Meeting Telephony Services Operational
Zoom Zoom Phone Operational
Zoom Zoom Chat Operational
Zoom Web Portal Operational
Zoom Web Client Operational
Zoom Cloud Recording Operational
Zoom Live Streaming Operational
Canvas Operational
Canvas Operational
— Catalog Operational
— Chat Operational
— Collaboration Operational
— Commons Operational
— Conferences Operational
— Document previewing Operational
— Imports and exports Operational
— Media tools Operational
— Notifications Operational
— Support: Phones/Chat Operational
— Support: Webform/email Operational
— ePortfolios Operational
— Gauge Operational
Slate Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Network Equipment Maintenance - MIT Network will be offline in Building 76 Saturday 4/24/21 from 5am-7am, services affected; MIT wired, wireless, VoIP and BMS services.

If you experience an outage lasting longer than posted, please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
Posted on Apr 23, 10:04 EDT
Scheduled Network Equipment Maintenance - MIT Network will be offline in Building E53 Saturday 4/24/21 from 5am-7am, services affected; MIT wired, wireless, VoIP and BMS services.

If you experience an outage lasting longer than posted, please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
Posted on Apr 23, 10:03 EDT
Past Incidents
Apr 23, 2021

No incidents reported today.

Apr 22, 2021
Completed - The scheduled maintenance has been completed.
Apr 22, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 05:00 EDT
Scheduled - Scheduled Network Equipment Maintenance - MIT Network will be offline in Building E14 Thursday 4/22/21 from 5am-7am, services affected; MIT wired, wireless, VoIP and BMS services.

If you experience an outage lasting longer than posted, please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
Apr 21, 12:57 EDT
Completed - The scheduled maintenance has been completed.
Apr 22, 00:34 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 18:34 EDT
Scheduled - IS&T will be performing routine maintenance on the Exchange email service between 5:00 pm 4/21 and 1:00 am 4/22. No service interruption is expected.
Apr 21, 18:33 EDT
Apr 21, 2021
Completed - The scheduled maintenance has been completed.
Apr 21, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 08:01 EDT
Scheduled - Building W98 – Due to a planned building wide power outage - MITnet including wired, wireless, BMS networks and VoIP telephones will be down on Wednesday 4/21 from 8am until 2pm.

If you experience an outage lasting longer than posted, please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
Apr 20, 09:58 EDT
Apr 20, 2021
Completed - The scheduled maintenance has been completed.
Apr 20, 09:38 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 11, 14:06 EST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 11, 14:05 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 12:45 EST
Scheduled - IS&T engineers are working to resolve the failed optical MUX card in the OC11 node. The "OC11 to Building 24" side of the ring will be affect. Services will rely on their redundant circuits.
Mar 11, 12:38 EST
Apr 19, 2021

No incidents reported.

Apr 18, 2021

No incidents reported.

Apr 17, 2021
Completed - The scheduled maintenance has been completed.
Apr 17, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 05:00 EDT
Scheduled - Scheduled Network Equipment Maintenance - MIT Network will be offline in Building E53 Saturday 4/17/21 from 5am-7am, services affected; MIT wired, wireless, VoIP and BMS services.

If you experience an outage lasting longer than posted, please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
Apr 16, 07:42 EDT
Completed - The scheduled maintenance has been completed.
Apr 17, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 05:00 EDT
Scheduled - Scheduled Network Equipment Maintenance - MIT Network will be offline in Building E25 Saturday 4/17/21 from 5am-7am, services affected; MIT wired, wireless, VoIP and BMS services.

If you experience an outage lasting longer than posted, please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
Apr 16, 07:40 EDT
Apr 16, 2021

No incidents reported.

Apr 15, 2021
Completed - The scheduled maintenance has been completed.
Apr 15, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 14:00 EDT
Scheduled - Microsoft monthly patches have been released. Notes on the release are available here: https://kb.mit.edu/confluence/display/istcontrib/Microsoft+Monthly+Patch+Release+April+2021
Apr 15, 08:47 EDT
Apr 14, 2021

No incidents reported.

Apr 13, 2021

No incidents reported.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021
Completed - The scheduled maintenance has been completed.
Apr 10, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 06:00 EDT
Scheduled - Building 37 – Due to a planned building wide power outage - MITnet including wired, wireless, BMS networks and VoIP telephones will be down on Saturday 4/10 from 6am until 2pm.

If you experience an outage lasting longer than posted, please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
Apr 8, 10:16 EDT
Completed - The scheduled maintenance has been completed.
Apr 10, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 05:01 EDT
Scheduled - Scheduled Network Equipment Maintenance - MIT Network will be offline in Building E51 Saturday 4/10/21 from 5am-7am, services affected; MIT wired, wireless, VoIP and BMS services.

If you experience an outage lasting longer than posted, please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
Apr 9, 07:10 EDT
Apr 9, 2021

No incidents reported.