Instructure
Investigating - Partial System Outage
Dec 01, 2022 - 10:15 EST
Touchstone required for O365 email/calendar accounts
Monitoring - Microsoft has announced plans to disable basic authentication effective October 1, 2022. Past this date, all Exchange Online (Office 365) users at MIT will be required to use Touchstone authentication to connect to their O365 email and calendar accounts. For more information, see: http://kb.mit.edu/confluence/x/kQDSCQ
Sep 29, 2022 - 10:59 EDT
General Operational
Email Operational
Network Operational
Telephones Operational
Academic Services Operational
Administrative Services Operational
Library Services Operational
Slack Operational
Slack Login/SSO Operational
Slack Connections Operational
Slack Messaging Operational
Slack Notifications Operational
Slack Posts/Files Operational
Slack Calls Operational
Slack Search Operational
Slack Apps/Integrations Operational
Slack Apps/Integrations/APIs Operational
Slack Workspace/Org Administration Operational
Zoom Operational
Zoom Zoom Meetings Operational
Zoom Zoom Video Webinars Operational
Zoom Meeting Telephony Services Operational
Zoom Zoom Phone Operational
Zoom Zoom Chat Operational
Zoom Web Portal Operational
Zoom Web Client Operational
Zoom Cloud Recording Operational
Zoom Live Streaming Operational
Canvas Operational
Canvas Operational
— Catalog Operational
— Chat Operational
— Collaboration Operational
— Commons Operational
— Conferences Operational
— Document previewing Operational
— Imports and exports Operational
— Media tools Operational
— Notifications Operational
— Support: Phones/Chat Operational
— Support: Webform/email Operational
— ePortfolios Operational
— Gauge Operational
Slate Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Wi-Fi Network ("MIT") - Disable Open Access / Enable PSK Authentication Jan 13, 2023 10:00-22:00 EST
As announced on December 2, 2022 - https://ist.mit.edu/news/open-wifi-changes

IS&T will disable open access to the "MIT" Wi-Fi network and require devices to authenticate using a Wi-Fi password (PSK).

All users and devices should use the "MIT SECURE" Wi-Fi network when possible.

For devices that are not capable to joining the "MIT SECURE" Wi-Fi network, users can obtain a personal PSK from the Wi-Fi onboarding portal: https://wifi.mit.edu
Posted on Dec 02, 2022 - 15:38 EST
Past Incidents
Dec 6, 2022

No incidents reported today.

Dec 5, 2022

No incidents reported.

Dec 4, 2022
SAP planned maintenance outage: Dec 2 to Dec 5
Completed - The scheduled maintenance has been completed.
Dec 4, 15:49 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 17:02 EST
Scheduled - The SAP production environment will be unavailable this weekend between the hours of 5:00 PM on Friday, December 2nd, and 6:00 AM on Monday, December 5th, while critical SAP system maintenance is performed. During this outage, SAP Year-End support package updates will be installed, bringing MIT’s SAP implementation up to the support package levels required for year 2023 Accounts Payable and HR/Payroll system compliance. SAP, B2P, Facilities/Work-Manager, MIT Warehouse SAP data, GAP as well as all Atlas SAP activity (including time sheet entry/approval, training, requisitioning, journal vouchers, credit card verification, events planning and service requests) will be inaccessible during this maintenance period. If you have any questions about this system outage or the maintenance being performed, please feel free to contact Kevin Lyons, at klyons@mit.edu.
Dec 1, 16:25 EST
Dec 3, 2022

No incidents reported.

Dec 2, 2022
Dec 1, 2022

Unresolved incident: Instructure.

Nov 30, 2022

No incidents reported.

Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022
SAP Production Planned Outage on Saturday, November 26th
Completed - The scheduled maintenance has been completed.
Nov 26, 02:31 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 01:30 EST
Scheduled - The SAP production environment will be unavailable on Saturday, November 26th, between 01:30AM and 03:30AM. Within this window, the production system will be restarted with updated application server buffer allocations. Please note that during the outage, SAP, B2P, Facilities Work-Manager and Inventory-Manager functionality, GAP, MIT Warehouse SAP data, along with all Atlas SAP activity (including time sheet entry/approval, training, requisitioning, journal vouchers, credit card verification, events planning, and service requests) will be unavailable.

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Nov 25, 15:11 EST
Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022
Fiber Optic Maintenance - Building NE83
Completed - The scheduled maintenance has been completed.
Nov 22, 08:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 06:32 EST
Scheduled - NE83 - on Tuesday November 22nd from 6:30a.m. until 8:30 a.m.

Due to scheduled fiber optic maintenance, MITnet including wired, wireless, BMS networks will be down for the duration of the scheduled outage.
Nov 17, 17:45 EST
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