Identified - Code42 Crashplan is experiencing a known issue with restore functionality. Restores attempted from a device or the web console may fail. As a workaround, users are advised to attempt to break the restore down into smaller pieces. Code42 is investigating the issue.
May 15, 18:43 EDT
Identified - IST has disabled the widget-connector plugin on the MIT wiki in response to a security flaw reported here:
https://confluence.atlassian.com/doc/confluence-security-advisory-2019-03-20-966660264.html
The plugin is used to embed content in a page from sites such as youtube and vimeo. The nature of the vulnerability and the growing number of reports of systems being compromised is of sufficient concern that the plugin will remain disabled until such time as an upgrade of the confluence application running wikis.mit.edu can be completed.
Apr 25, 13:00 EDT
General Operational
Email Operational
Network Operational
Telephones Operational
Academic Services Operational
Administrative Services Operational
Library Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Exchange 2013 Migrations May 1, 15:30 - May 6, 15:30 EDT
Beginning Wednesday, May 1st, IS&T will begin migrating mailboxes to the Exchange 2013 environment. As mailboxes are moved, users may get a message stating "The Microsoft Exchange Administrator has made a change that requires you quit and restart Outlook". Please quit and restart outlook if you receive this message. More information about Exchange 2013 is available at http://kb.mit.edu/confluence/x/EA2ACQ
Posted on Apr 30, 14:50 EDT
Building 8 Network Maintenance - Users in Building 8 4th floor may experience a brief loss of wired MITnet service Tuesday morning May 28th, from 6am - 8am.

If you experience an issue connecting to MITnet beyond the posted maintenance window please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
Posted on May 14, 08:10 EDT
Building 8 Network Maintenance - Users in Building 8 4th floor may experience a brief loss of wired MITnet service Wednesday morning May 29th, from 6am - 8am.

If you experience an issue connecting to MITnet beyond the posted maintenance window please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
Posted on May 14, 08:12 EDT
The MDS production database will be down for maintenance from 5 pm to 8 pm on Wednesday 5/29.
Posted on May 23, 14:27 EDT
Building E25 - Due to a scheduled power outage, building users will experience a loss of MIT network - wired, wireless, VoIP telephones and BMS on Thursday May 30th from 10:00pm until Friday May 31st at 6:00am.

If you experience an outage lasting longer than posted, please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
Posted on May 22, 08:53 EDT
On Sunday morning, June 02nd, between 12:00AM and 04:00AM, SAP technical resources plan to upgrade the routers at the primary and disaster recovery datacenters housing MIT SAP servers. Customer connectivity to the HANA Enterprise Cloud datacenters is not expected to be affected, however, during the maintenance window there is the potential for brief (less that 5 minutes) network service interruptions.
Posted on May 20, 10:41 EDT
Campus Firewall: Upgrade Jun 10, 19:00 - Jun 11, 00:00 EDT
The campus firewalls, that conduct network address translation (NAT) out to the Internet for buildings on campus, will be upgraded to a more recent version of software. Connectivity to the Internet will still be available during this time, but existing connections will need to be re-established after failing over to the redundant firewall pair.

The data center firewalls and remote access VPN are separate and will not be affected by this maintenance.
Posted on May 20, 12:53 EDT
The MIT certificate authority (ca.mit.edu) will undergo its annual maintenance in preparation for users to obtain updated certificates for the coming academic/fiscal year.
Posted on May 17, 14:26 EDT
As part of the MITnet Next Generation Project, the wired network IP address ranges for the listed buildings will be changed and placed behind the campus firewalls. Sporadic loss of network connectivity to/from the affected buildings during the maintenance window is expected.
Posted on May 2, 17:30 EDT
Remote Access VPN - IP Address Pool Change Jun 18, 16:00 - Jun 20, 18:00 EDT
As part of the MITnet Next Generation Project, the IP address pools on the Remote Access VPN will be changed as follows:
- 18.101.x.n --> 18.30.x.n
- 18.100.x.n --> 18.28.x.n

All IS&T managed firewalls and ACLs will be updated to reflect this change.

*** Note: System/Application admins should also update any hard-coded IP references (e.g. IP based ACLs) for which they are responsible. Both IP ranges are used by the VPN and should be present in ACLs referencing the VPN IP pool ranges (one range is assigned to the primary VPN device and the other to the secondary).
Posted on May 17, 16:40 EDT
The campus firewalls currently NAT IP traffic from systems behind the firewall to the delegated (non-IS&T managed) networks (e.g. RLE, Media Lab) as well as traffic destined to the Internet. The NAT rules pertaining to the delegated networks will be removed so that NAT will only occur when connections are made to destination systems outside of MITnet.

After the change, systems on delegated networks will see incoming connections from 10-net IP addresses instead of an IP within the NAT pool as they had seen previously.
Posted on May 23, 18:13 EDT
Past Incidents
May 26, 2019

No incidents reported today.

May 25, 2019
Completed - The scheduled maintenance has been completed.
May 25, 09:42 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 01:30 EDT
Scheduled - The SAP production environment will be unavailable on Saturday, May 25th, between 01:30AM and 09:00AM. During this maintenance window, SAP technical resources plan to apply security patches to the SAP system application and database servers' operating systems. Please note that, while this work is taking place, SAP, B2P, Facilities/Work-Manager, GAP, MIT Warehouse SAP data, as well as all Atlas SAP activity (including time sheet entry/approval, training, requisitioning, journal vouchers, credit card verification, events planning, and service requests) will be unavailable.
May 20, 09:47 EDT
May 24, 2019

No incidents reported.

May 23, 2019
Completed - The scheduled maintenance has been completed.
May 23, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 06:00 EDT
Scheduled - Building 8 Network Maintenance - Users in Building 8 3rd floor may experience a brief loss of wired MITnet service Thursday morning May 23rd, from 6am - 8am.

If you experience an issue connecting to MITnet beyond the posted maintenance window please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
May 14, 08:08 EDT
May 22, 2019
Completed - The scheduled maintenance has been completed.
May 22, 19:05 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 19:00 EDT
Scheduled - IS&T will be upgrading the network in Building W20. There may be a brief outage last 1-2 minutes.
May 22, 14:40 EDT
Completed - The scheduled maintenance has been completed.
May 22, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 06:01 EDT
Scheduled - Building 8 Network Maintenance - Users in Building 8 3rd floor may experience a brief loss of wired MITnet service Wednesday morning May 22nd, from 6am - 8am.

If you experience an issue connecting to MITnet beyond the posted maintenance window please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
May 14, 08:06 EDT
May 21, 2019

No incidents reported.

May 20, 2019
Completed - The scheduled maintenance has been completed.
May 20, 15:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 07:00 EDT
Scheduled - Building 1 & 5 Analog Telephony Maintenance - Users in Building 1 & 5 may experience a brief loss of service Monday May 20th, between 7am - 3pm.

If you experience an issue connecting beyond the posted maintenance window please contact the IS&T service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
May 19, 20:47 EDT
May 19, 2019
Completed - The scheduled maintenance has been completed.
May 19, 18:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 18:01 EDT
Scheduled - Building 8 Network Maintenance - Users in Building 8 on the basement and 1st floor levels floor will experience a loss of wired MITnet service Friday evening May 17th 6pm through Sunday May 19th 6pm. The MIT Wireless network will not be affected.

If you experience an issue connecting to MITnet beyond the posted maintenance window please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
May 14, 07:59 EDT
May 18, 2019

No incidents reported.

May 17, 2019
Completed - The scheduled maintenance has been completed.
May 17, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 06:00 EDT
Scheduled - Building 8 Network Maintenance - Users in Building 8 2nd floor may experience a brief loss of wired MITnet service Friday morning May 17th, from 6am - 8am.

If you experience an issue connecting to MITnet beyond the posted maintenance window please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
May 14, 08:03 EDT
Completed - The scheduled maintenance has been completed.
May 17, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 23:00 EDT
Scheduled - Building E53 - Due to a scheduled power outage, building users will experience a loss of MIT network - wired, wireless, VoIP telephones and BMS on Thursday May 16th from 11:00pm until Friday May 17th at 6:00am.

If you experience an outage lasting longer than posted, please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
May 15, 11:00 EDT
May 16, 2019
Completed - The scheduled maintenance has been completed.
May 16, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 18:00 EDT
Scheduled - As part of the MITnet Next Generation Project, the wired network IP address ranges for the listed buildings will be changed and placed behind the campus firewalls. Sporadic loss of network connectivity to/from the affected buildings during the maintenance window is expected.
Apr 30, 16:59 EDT
Completed - The scheduled maintenance has been completed.
May 16, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 06:00 EDT
Scheduled - Building 8 Network Maintenance - Users in Building 8 2nd floor may experience a brief loss of wired MITnet service Thursday morning May 16th, from 6am - 8am.

If you experience an issue connecting to MITnet beyond the posted maintenance window please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
May 14, 08:02 EDT
Completed - The scheduled maintenance has been completed.
May 16, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 06:00 EDT
Scheduled - Building 8 Network Maintenance - Users in Building 8 4th floor may experience a brief loss of wired MITnet service Thursday morning May 16th, from 6am - 7am.

If you experience an issue connecting to MITnet beyond the posted maintenance window please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
May 13, 16:31 EDT
May 15, 2019
Completed - The scheduled maintenance has been completed.
May 15, 23:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 22:01 EDT
Scheduled - Microsoft monthly patches have been released. Notes on the release are available here: http://kb.mit.edu/confluence/display/istcontrib/Microsoft+Monthly+Patch+Release+May+2019
May 15, 19:06 EDT
Completed - The scheduled maintenance has been completed.
May 15, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 18:00 EDT
Scheduled - As part of the MITnet Next Generation Project, the wired network IP address ranges for the listed buildings will be changed and placed behind the campus firewalls. Sporadic loss of network connectivity to/from the affected buildings during the maintenance window is expected.
Apr 30, 16:58 EDT
Completed - The scheduled maintenance has been completed.
May 15, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 06:00 EDT
Scheduled - Building 8 Network Maintenance - Users in Building 8 3rd floor may experience a brief loss of wired MITnet service Wednesday morning May 15th, from 6am - 7am.

If you experience an issue connecting to MITnet beyond the posted maintenance window please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
May 13, 16:28 EDT
May 14, 2019
Completed - The scheduled maintenance has been completed.
May 14, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 18:00 EDT
Scheduled - As part of the MITnet Next Generation Project, the wired network IP address ranges for the listed buildings will be changed and placed behind the campus firewalls. Sporadic loss of network connectivity to/from the affected buildings during the maintenance window is expected.
Apr 30, 16:56 EDT
Completed - The scheduled maintenance has been completed.
May 14, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 06:00 EDT
Scheduled - Building 8 Network Maintenance - Users in Building 8 2nd floor may experience a brief loss of wired MITnet service Tuesday morning May 14th, from 6am - 7am.

If you experience an issue connecting to MITnet beyond the posted maintenance window please contact the IS&T Service Desk at 617-253-1101 or servicedesk@mit.edu to open an incident report.
May 13, 16:25 EDT
May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.