Investigating - IS&T is investigating reports of delivery delays and rejections to yahoo.com, aol.com and verizon.net addresses. Microsoft has been engaged to help investigate the issue.
Jan 04, 2024 - 18:36 EST

About This Site

Atlas Status reports current status and upcoming maintenance for IT systems at the Massachusetts Institute of Technology. Subscribe to receive notifications.

General Operational
Email Operational
Network Operational
Telephones Operational
Academic Services Operational
Administrative Services Operational
Library Services Operational
Slack Operational
Slack Login/SSO Operational
Slack Connections Operational
Slack Messaging Operational
Slack Notifications Operational
Slack Posts/Files Operational
Slack Calls Operational
Slack Search Operational
Slack Apps/Integrations Operational
Slack Apps/Integrations/APIs Operational
Slack Workspace/Org Administration Operational
Zoom Operational
Zoom Zoom Meetings Operational
Zoom Zoom Video Webinars Operational
Zoom Meeting Telephony Services Operational
Zoom Zoom Phone Operational
Zoom Zoom Chat Operational
Zoom Web Portal Operational
Zoom Web Client Operational
Zoom Cloud Recording Operational
Zoom Live Streaming Operational
Canvas Operational
Canvas Operational
— Catalog Operational
— Chat Operational
— Collaboration Operational
— Commons Operational
— Conferences Operational
— Document previewing Operational
— Imports and exports Operational
— Media tools Operational
— Notifications Operational
— Support: Phones/Chat Operational
— Support: Webform/email Operational
— ePortfolios Operational
— Gauge Operational
Slate Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
The network (wired, Wi-Fi, VoIP) will be temporarily and briefly unavailable while switches are retrofitted to a new configuration standard.
Posted on Mar 13, 2024 - 11:02 EDT
MITnet: Campus Firewall Upgrade Mar 19, 2024 19:00-23:00 EDT
IS&T will be upgrading one of the redundant pairs of campus firewalls. Due to redundancy, no outage is expected.
Posted on Mar 18, 2024 - 14:49 EDT
Building W64: Network - Switch Upgrade Mar 19, 2024 19:00-20:00 EDT
The network (wired, Wi-Fi, VoIP) will be temporarily unavailable while the network switches are upgraded to a new version of firmware.
Posted on Mar 18, 2024 - 17:34 EDT
The network (wired, Wi-Fi, VoIP) will be temporarily and briefly unavailable while switches are retrofitted to a new configuration standard.
Posted on Mar 11, 2024 - 11:08 EDT
The network (wired, Wi-Fi, VoIP) will be temporarily and briefly (~15 minutes) unavailable while switches are retrofitted to a new configuration standard.
Posted on Mar 04, 2024 - 12:29 EST
The network (wired, Wi-Fi, VoIP) will be temporarily and briefly unavailable while switches are retrofitted to a new configuration standard.
Posted on Mar 06, 2024 - 09:47 EST
Zoom Phone Maintenance Apr 12, 2024 20:00 - Apr 13, 2024 00:00 EDT
Zoom will perform service maintenance to replace certificates used by hardware phones. During the maintenance window, a brief disconnection of calls may be experienced while the TLS connections are being reset.

More information can be found here: https://status.zoom.us/incidents/xfbghqz9whbj

If you experience any service issues after this maintenance window, please contact the IS&T Service Desk by emailing servicedesk@mit.edu, using the chat feature in the MIT Atlas app, or calling 617-253-1101.

Posted on Mar 14, 2024 - 14:08 EDT
Past Incidents
Mar 18, 2024

No incidents reported today.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.

Mar 14, 2024
Completed - The scheduled maintenance has been completed.
Mar 14, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 14:00 EDT
Scheduled - Microsoft monthly patches have been released. Notes on the release are available here: https://kb.mit.edu/confluence/display/istcontrib/Microsoft+Monthly+Patch+Release+March+2024
Mar 14, 08:07 EDT
Mar 13, 2024

No incidents reported.

Mar 12, 2024

No incidents reported.

Mar 11, 2024
Completed - The scheduled maintenance has been completed.
Mar 11, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 19:00 EDT
Scheduled - The network (wired, Wi-Fi, VoIP) will be temporarily unavailable while the network switches are upgraded to a new version of firmware.
Mar 5, 15:31 EST
Mar 10, 2024

No incidents reported.

Mar 9, 2024
Completed - The scheduled maintenance has been completed.
Mar 9, 20:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 19:00 EST
Scheduled - IS&T will be re-routing some network communication to the redundant pair of campus firewalls. No outage is expected, but some existing connections may need to be re-established.
Mar 8, 11:50 EST
Mar 8, 2024

No incidents reported.

Mar 7, 2024
Completed - The scheduled maintenance has been completed.
Mar 7, 20:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 19:00 EST
Scheduled - IS&T will be re-routing some network communication to the redundant pair of campus firewalls. No outage is expected, but some existing connections may need to be re-established.
Mar 7, 13:56 EST
Mar 6, 2024
Completed - The scheduled maintenance has been completed.
Mar 6, 14:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 13:00 EST
Scheduled - The Spectrum Protect (TSM) server OC11-bk-ent-1 will undergo maintenance. If all goes well, the work will take 60-90 minutes. During the outage IS&T will increase the size of the disk used by the Spectrum Protect server database on backup-L.
Please note that during the upgrade backups to and restores from OC11-bk-ent-1 will be unavailable. This work will not affect other Spectrum Protect servers, or desktop backups made via Crashplan.

Feb 29, 17:28 EST
Mar 5, 2024

No incidents reported.

Mar 4, 2024
Resolved - This issue has been resolved.
Mar 4, 17:21 EST
Investigating - Intermittent issues occurring with logins through the SAP Concur website and SAP Concur mobile app. Affected users may receive the following error: “An error occurred while processing your request”, when attempting to log in.

The Concur Incident Response Team (IRT) is currently investigating and will provide an update in one hour or sooner should a significant change occur. Current status can be found on open.concur.com.

Mar 4, 10:26 EST
Resolved - This incident has been resolved.
Mar 4, 16:25 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 4, 11:25 EST
Investigating - IS&T has received reports and confirmed users unable to access sites on the Internet after registering on the "MIT GUEST" Wi-Fi network.
Mar 4, 10:19 EST