Services Status: 3DOWN

IS&T Home > 3-Down

What you’ll find on this page:
General Services
Network
E-mail
Telephone Service
Academic Services
Library Services
Administrative Services

Greetings. Today is Saturday, December 20, 2014. This "3DOWN" Services Status page lists the status of the major services available to the MIT community, including scheduled and unscheduled outages.

We have had 2621 hits today with 2615 unique visitors.

General Services
Last Update: Monday, December 8, 2014 12:54 PM

The IS&T Help Desk's phone service issue is now resolved. Phone service was interrupted along with other campus phone service from 11:30am to about 12:15pm due to power problems in the E19 switch room. We sincerely apologize for any incovenience this has caused.

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Network
Last Update: Friday, December 19, 2014 02:59 PM

On Saturday, December 20, 2014, IS&T will be performing maintenance work within the W92 and W91 Tel/Data rooms from 6:00 am to 4:00 pm.  Network and phone service will be interrupted while the power is cutover.  All interruptions to service should be brief.  If you experience an outage lasting longer than 30 minutes please contact the help desk at 3help@mit.edu or 617-253-4357 to report the network jack or phone number that’s experiencing issues.

 

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Email
Last Update: Tuesday, December 9, 2014 02:40 PM

12/9, Tuesday - Some of the IS&T email servers are being blocked by Internet Service Providers (ISPs like Hotmail, Juno). We have submitted removal request to the ISPs and apologize for the inconvenience. 

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Telephone Service
Last Update: Monday, December 8, 2014 12:44 PM

On Thursday, Dec 11, At approximately 6:30am, on Thursday, December 11th, users of traditional phone services on campus may experience a brief interruption in service while completing scheduled maintenance. VoIP service will not be affected.

 

All systems are functioning normally at this time.

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Academic Services
Last Update: Monday, December 15, 2014 09:28 AM

Pharos planned maintenance: on Sunday 12/21 between 6am and 7am, the Pharos printing system will be unavailable for routine planned maintenance. Our apologies for any inconvenience this may cause.

 

    

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Athena Message of the Day
Last Update: Tuesday, February 25, 2014 06:04 PM
There is no Athena Message at this time.
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Library Services
Last Update: Friday, December 19, 2014 11:08 AM

Please be aware that on Saturday, 3 January 2015, OCLC has scheduled a technology upgrade to support system performance and reliability. During this upgrade, all OCLC services will be unavailable on 3 January 2015, from 12:01 am to 3:00 pm, U.S. Eastern Standard Time (approximately 15 hours). For additional information please go to: http://libraries.mit.edu/docs/ilb/ilb-outage/

 

All systems are functioning normally at this time. 

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Administrative Services
Last Update: Sunday, December 7, 2014 08:58 PM

This weekend's SAP maintenance activities are now complete. SAP, ECAT, and all Atlas SAP activity, including time sheet entry/approval, training, requisitioning, journal vouchers, credit card verification, events planning and service requests are now available for use. Included in the maintenance activities was the December release of Atlas which introduces new Journal Voucher and Commuter Benefits functionality.

 

Original Outage Message:

The SAP production environment will be unavailable this weekend beginning at 5:00pm Friday, December 5th, 2014 and ending by 6:00am Monday, December 8th, 2014 for scheduled system maintenance. During this outage SAP's Year End Support and Enhancement Packs will be installed bringing MIT's SAP implementation up to the most current support pack level required for 2014 AP and HR/Payroll system compliance. In addition to this upgrade the December release of Atlas will be deployed introducing new Journal Voucher and Commuter Benefits functionality.

SAP, ECAT, and all Atlas SAP activity, including time sheet entry/approval, training, requisitioning, journal vouchers, credit card verification, events planning and service requests will be inaccessible during this maintenance period.

 

Previous Versions

Follow the link below for the previous version of the Services Status page.
Friday, December 19, 2014 2:59 PM