Services Status at MIT

What you’ll find on this page:
General Services
Network
E-mail
Telephone Service
Academic Services
Library Services
Administrative Services

Greetings. Today is Sunday, May 19, 2013. This "3DOWN" Services Status page lists the status of the major services available to the MIT community, including scheduled and unscheduled outages.

We have had 772 hits today with 728 unique visitors.

General Services
Last Update: Thursday, May 9, 2013 08:51 AM
Thursday, May 9, 2013: 8:35AM: A scheduled normal emergency power shutdown in building 26 will occur from 11PM this evening until 6 AM Friday morning, May 10th, 2013. Tel/data and security are on normal power and will not be affected. All services are operating normally.

General Services

Last Update: Thursday, May 9, 2013 08:51 AM

Thursday, May 9, 2013: 8:35AM:

A scheduled normal emergency power shutdown in building 26 will occur from 11PM this evening until 6 AM Friday morning, May 10th, 2013.

Tel/data and security are on normal power and will not be affected.

All services are operating normally.

Network
Last Update: Friday, May 17, 2013 03:27 PM
External delegation of mit.edu Akamai is complete, 18.in-addr.arpa will be completed in the near future. Please contact the helpdesk if you encounter any issues related to this change. At 3pm on May 17. 2013, external delegation of mit.edu and 18.in-addr.arpa will be pointed to Akamai. On-campus DNS requests will be unaffected and will continue to be serviced by internal DNS servers. Off-campus queries will be serviced by Akamai, but data returned will be identical. We anticipate no impact to users, but please contact the helpdesk if you encounter any issues related to this change. Network connectivity in Building 76 was disrupted from approximately 12:00-12:15pm as the result of a denial of service attack. Wednesday, May 8th: 8:00AM: The network outage in building E19 has been resolved. The entry switch lost power and technicians restored power to the device as of approximately 7:50AM. Recursive DNS disabled for off-campus queries. In response to a DoS attack against the MIT nameservers, recursive DNS has been disabled for DNS queries coming from off-campus. This will only affect devices that are off-campus but configured to use MIT's name servers. For more details see http://kb.mit.edu/confluence/x/EbIBCQ .

Network

Last Update: Friday, May 17, 2013 03:27 PM

External delegation of mit.edu Akamai is complete, 18.in-addr.arpa will be completed in the near future. Please contact the helpdesk if you encounter any issues related to this change.

At 3pm on May 17. 2013, external delegation of mit.edu and 18.in-addr.arpa will be pointed to Akamai. On-campus DNS requests will be unaffected and will continue to be serviced by internal DNS servers. Off-campus queries will be serviced by Akamai, but data returned will be identical. We anticipate no impact to users, but please contact the helpdesk if you encounter any issues related to this change.

Network connectivity in Building 76 was disrupted from approximately 12:00-12:15pm as the result of a denial of service attack.

Wednesday, May 8th: 8:00AM: The network outage in building E19 has been resolved. The entry switch lost power and technicians restored power to the device as of approximately 7:50AM.

Recursive DNS disabled for off-campus queries.

In response to a DoS attack against the MIT nameservers, recursive DNS has been disabled for DNS queries coming from off-campus. This will only affect devices that are off-campus but configured to use MIT's name servers. For more details see http://kb.mit.edu/confluence/x/EbIBCQ .

Email
Last Update: Wednesday, May 15, 2013 10:27 AM
All services are operating normally.

Telephone Service
Last Update: Tuesday, May 14, 2013 01:15 PM
Previous problems with some MITvoip phones should now be resolved. If you're experiencing issues with making or receiving calls from an MIT phone, please try rebooting the device or call the Telephone Help Desk at 617-253-4357 (telephone-help@mit.edu).

Academic Services
Last Update: Wednesday, May 8, 2013 10:56 AM
All Services are operating normally.

Athena Message of the Day
Last Update: Tuesday, December 11, 2012 03:34 PM
There is no Athena Message at this time.

Library Services
Last Update: Tuesday, March 12, 2013 11:19 PM
All systems are operating normally.

Administrative Services
Last Update: Sunday, May 19, 2013 12:59 AM
Sunday, May 19 2013: Planned SAP production Portal and ADS System Week-End Outages. The SAP production Portal environment (used for SAP/MIT Learning Center functionality) and the SAP production ADS environment (used for eW-2 functionality) were unavailable between 6PM on Saturday, May 18 2013, and 12:30AM on Sunday, May 19 2013. All other SAP production services remained available during these service outages. During this maintenance window, IS&T technical resources migrated the SAP servers of these environments to better performing EMC disk arrays. All services are operating normally.

Administrative Services

Last Update: Sunday, May 19, 2013 12:59 AM

Sunday, May 19 2013: Planned SAP production Portal and ADS System Week-End Outages. The SAP production Portal environment (used for SAP/MIT Learning Center functionality) and the SAP production ADS environment (used for eW-2 functionality) were unavailable between 6PM on Saturday, May 18 2013, and 12:30AM on Sunday, May 19 2013. All other SAP production services remained available during these service outages. During this maintenance window, IS&T technical resources migrated the SAP servers of these environments to better performing EMC disk arrays.

All services are operating normally.

Previous Versions

Follow the link below for the previous version of the Services Status page.
Sunday, May 19, 2013 12:59 AM

Services Status: 3DOWN

Previous Versions