Services Status: 3DOWN

What you’ll find on this page:
General Services
Network
E-mail
Telephone Service
Academic Services
Library Services
Administrative Services

Greetings. Today is Tuesday, February 9, 2010. This "3DOWN" Services Status page lists the status of the major services available to the MIT community, including scheduled and unscheduled outages.

We have had 5356 hits today with 5300 unique visitors.

General Services
Last Update: Tuesday, February 9, 2010 01:26 PM
Athena Printer Issues: Starting on Monday February 8, a server configuration issue caused some print jobs to be rejected or delayed. There was no identifiable pattern in the affected jobs, which made troubleshooting difficult. The server configuration was corrected on Tuesday February 9 at 11:45 am, and all pending jobs were submitted for processing. We have removed all jobs submitted prior to noon on Tuesday February 9, and the print server is processing the remaining jobs. Printing will likely be slower than normal while the print server continues processing jobs. If you previously experienced problems printing to the Athena printers, we recommend you try again later this afternoon. We apologize for the inconvenience.

General Services

Last Update: Tuesday, February 9, 2010 01:26 PM

Athena Printer Issues: Starting on Monday February 8, a server configuration issue caused some print jobs to be rejected or delayed. There was no identifiable pattern in the affected jobs, which made troubleshooting difficult. The server configuration was corrected on Tuesday February 9 at 11:45 am, and all pending jobs were submitted for processing. We have removed all jobs submitted prior to noon on Tuesday February 9, and the print server is processing the remaining jobs. Printing will likely be slower than normal while the print server continues processing jobs. If you previously experienced problems printing to the Athena printers, we recommend you try again later this afternoon. We apologize for the inconvenience.

Network
Last Update: Tuesday, February 9, 2010 08:42 AM
All Services are operating normally.

Email
Last Update: Saturday, February 6, 2010 08:22 AM
E-mail services are operating as usual. IS&T IT staff will NEVER send you email requesting your password information. Please ignore any email messages that claim to require you to provide such information.

Last Update: Saturday, February 6, 2010 08:22 AM

E-mail services are operating as usual.

IS&T IT staff will *NEVER* send you email requesting your password information. Please ignore any email messages that claim to require you to provide such information.

Telephone Service
Last Update: Thursday, December 10, 2009 01:11 PM
All MIT telephony services, traditional telephone services and MITvoip, are operating as usual.

Telephone Service

Last Update: Thursday, December 10, 2009 01:11 PM

All MIT telephony services, traditional telephone services and MITvoip, are operating as usual.

Academic Services
Last Update: Saturday, February 6, 2010 07:43 AM
Stellar Outage Feb 6th -COMPLETE As of 7:35am, all services are operating normally. Athena Dialup Changes As part of a larger effort to phase out Athena 9 with Debathena, IS&T is replacing the older Sun Athena dialups with newer Linux-based ones. These new systems are available now by connecting to "linux.dialup.mit.edu." As of Wednesday, January 27th, those systems will replace the Suns as the systems answering to the athena.dialup.mit.edu service name. To aid in the transition, the older Solaris Athena servers will remain available until July 1st, 2010 by connecting to "sun.dialup.mit.edu." Information about Debathena is available at http://debathena.mit.edu. Information about the retirement of Solaris Athena is available at: http://wikis.mit.edu/confluence/x/nQyNAg. If you have questions about the new Athena environment, please contact the Help Desk by calling 617-253-4435 or emailing olc@mit.edu. If you encounter problems specific to the dialup environment, please report them to bug-dialup@mit.edu.

Academic Services

Last Update: Saturday, February 6, 2010 07:43 AM

Stellar Outage Feb 6th -COMPLETE

As of 7:35am, all services are operating normally.

Athena Dialup Changes

As part of a larger effort to phase out Athena 9 with Debathena, IS&T is replacing the older Sun Athena dialups with newer Linux-based ones. These new systems are available now by connecting to "linux.dialup.mit.edu." As of Wednesday, January 27th, those systems will replace the Suns as the systems answering to the athena.dialup.mit.edu service name. To aid in the transition, the older Solaris Athena servers will remain available until July 1st, 2010 by connecting to "sun.dialup.mit.edu."

Information about Debathena is available at http://debathena.mit.edu. Information about the retirement of Solaris Athena is available at: http://wikis.mit.edu/confluence/x/nQyNAg.

If you have questions about the new Athena environment, please contact the Help Desk by calling 617-253-4435 or emailing
olc@mit.edu. If you encounter problems specific to the dialup environment, please report them to bug-dialup@mit.edu.

Athena Message of the Day
Last Update: Monday, January 4, 2010 04:49 PM
There is no Athena Message at this time.

Library Services
Last Update: Sunday, February 7, 2010 10:37 AM
All systems are operating normally.

Administrative Services
Last Update: Monday, February 8, 2010 07:35 AM
1/29/2010: SAPweb Requisition Creator and Requisition Approver Inbox functionality has been restored. We apologize for the inconvenience.

Previous Versions

Follow the link below for the previous version of the Services Status page.
Tuesday, February 9, 2010 1:26 PM